Freshdesk incident

Partial Outage due to our Third-Party Service

Resolved after 55 minutes, affecting Third Party Services and Third Party Services and 1 more, on September 18, 2025.

investigating Sep 18, 2025, 08:15 PM UTC

We experienced an issue with our third-party service provider that is affecting subset of customers. The issue has been resolved now by our third-party service provider, and all services are now operating normally.

Started
Sep 18, 2025, 08:15 PM UTC
Resolved
Sep 18, 2025, 09:10 PM UTC
Duration
55m
Detected by Pingoru
Sep 18, 2025, 08:15 PM UTC

Affected components

Third Party ServicesThird Party ServicesThird Party ServicesThird Party Services

Update timeline

  1. investigating Sep 18, 2025, 08:15 PM UTC

    We experienced an issue with our third-party service provider that is affecting subset of customers. The issue has been resolved now by our third-party service provider, and all services are now operating normally.

  2. resolved Sep 18, 2025, 09:10 PM UTC

Your product runs on more than Freshdesk

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →