Resolved after 23 minutes, affecting Agent Portal and Customer Portal and 1 more, on December 5, 2025.
The Issue with our third-party service provider has been resolved. All services are operating as expected, and we are monitoring closely to ensure full stability.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Dec 05, 2025, 08:48 AM UTC
We are currently experiencing an issue with our third-party service provider that is affecting our product functionality. We are actively working with the provider to resolve the issue and will share further updates once they are recovered.
- resolved Dec 05, 2025, 09:11 AM UTC
The Issue with our third-party service provider has been resolved. All services are operating as expected, and we are monitoring closely to ensure full stability.
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