Resolved after 3 hours 22 minutes, affecting Social and Social and 1 more, on June 12, 2026.
The issue affecting message sending and receiving across Meta channels has been resolved. All impacted services are now operating normally. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Jun 12, 2026, 01:38 PM UTC
Customers using meta channels for sending / receiving messages will be impacted. Initial investigation points to a disruption with our third-party provider, Meta. Our team is actively monitoring the situation and working closely with the provider. Further updates will be shared as they become available.
- investigating Jun 12, 2026, 03:00 PM UTC
We've noticed a decrease in error rates and actively monitoring the situation with meta. We'll provide further updates as they become available.
- investigating Jun 12, 2026, 04:00 PM UTC
we are awaiting further updates from the third-party service provider while they continue their investigation into the root cause. We will share additional updates as more information becomes available.
- resolved Jun 12, 2026, 05:00 PM UTC
The issue affecting message sending and receiving across Meta channels has been resolved. All impacted services are now operating normally. Thank you for your patience and understanding.
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