Resolved after 2 hours, affecting Agent Portal and Social and 1 more, on June 15, 2026.
The issue has been resolved, and services are operating normally. Our team will continue to monitor the system to ensure stability.
Affected components
Agent PortalSocialContact & Account Management
Update timeline
- investigating Jun 15, 2026, 07:40 AM UTC
We are currently experiencing intermittent issues with note creation, replying from tickets to other channels, and creating, updating, or listing contacts and companies (including deletion). Our engineering team is actively working to resolve these issues with high priority.
- resolved Jun 15, 2026, 09:40 AM UTC
The issue has been resolved, and services are operating normally. Our team will continue to monitor the system to ensure stability.
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