FreshBooks experienced a minor incident on January 20, 2026 affecting FreshBooks, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
FreshBooks
Update timeline
- investigating Jan 20, 2026, 05:29 PM UTC
We’re currently experiencing an issue which may prevent users from accessing certain features within FreshBooks. As a result, you may experience problems while we work to fix the problem. We will post another update as soon as we have more information.
- monitoring Jan 20, 2026, 06:33 PM UTC
We have fixed the issue impacting FreshBooks, and will continue to monitor it to ensure there’s no further issues. Feel free to check back here for any further updates.
- resolved Jan 20, 2026, 06:40 PM UTC
We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.