FreshBooks incident

FreshBooks - Access Issues

Resolved after 1 hour 10 minutes, affecting FreshBooks, on January 20, 2026.

resolved Jan 20, 2026, 06:40 PM UTC

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

Started
Jan 20, 2026, 05:29 PM UTC
Resolved
Jan 20, 2026, 06:40 PM UTC
Duration
1h 10m
Detected by Pingoru
Jan 20, 2026, 05:29 PM UTC

Affected components

FreshBooks

Update timeline

  1. investigating Jan 20, 2026, 05:29 PM UTC

    We’re currently experiencing an issue which may prevent users from accessing certain features within FreshBooks. As a result, you may experience problems while we work to fix the problem. We will post another update as soon as we have more information.

  2. monitoring Jan 20, 2026, 06:33 PM UTC

    We have fixed the issue impacting FreshBooks, and will continue to monitor it to ensure there’s no further issues. Feel free to check back here for any further updates.

  3. resolved Jan 20, 2026, 06:40 PM UTC

    We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

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