FreshBooks Outage History

FreshBooks had 7 outages in the last 2 years totaling 24h 45m of downtime — averaging 0.3 incidents per month.

There were 7 FreshBooks outages since March 7, 2025 totaling 24h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.freshbooks.com

Minor June 11, 2026

FreshBooks Mobile iOS App Degraded Performance

Detected by Pingoru: Jun 11, 2026, 04:51 PM UTC
Resolved: Jun 11, 2026, 06:03 PM UTC
Duration: 1h 12m

Affected: FreshBooksiOS App

Timeline · 3 updates

identified Jun 11, 2026, 04:51 PM UTC

There’s currently an issue with the FreshBooks Mobile iOS App. We’ve identified the problem and are working to fix it, however you may be unable to use the FreshBooks Mobile iOS app at this time. Please access FreshBooks via a Web Browser or via the Android App in the meantime. Please check back for further updates.
monitoring Jun 11, 2026, 05:17 PM UTC

We have fixed the issue impacting the FreshBooks iOS App, and will continue to monitor it to ensure there’s no further issues. Feel free to check back here for any further updates.
resolved Jun 11, 2026, 06:03 PM UTC

This issue is now Resolved. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

Read the full incident report →

Major March 17, 2026

FreshBooks - Access Issues

Detected by Pingoru: Mar 17, 2026, 10:56 AM UTC
Resolved: Mar 17, 2026, 05:14 PM UTC
Duration: 6h 17m

Affected: FreshBooks

Timeline · 2 updates

investigating Mar 17, 2026, 10:56 AM UTC

We’re investigating an issue that may prevent users from signing up for FreshBooks. We’ll provide another update as soon as we have more information.
resolved Mar 17, 2026, 05:14 PM UTC

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue.

Read the full incident report →

Critical December 8, 2025

FreshBooks - Inaccessible

Detected by Pingoru: Dec 08, 2025, 07:33 PM UTC
Resolved: Dec 08, 2025, 08:57 PM UTC
Duration: 1h 23m

Affected: FreshBooks

Timeline · 3 updates

investigating Dec 08, 2025, 07:33 PM UTC

FreshBooks is currently down, and our team is working hard to get it back up and running. We will post updates as soon as we have them.
monitoring Dec 08, 2025, 07:36 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Dec 08, 2025, 08:57 PM UTC

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

Read the full incident report →

Notice October 24, 2025

FreshBooks - FreshBot not working

Detected by Pingoru: Oct 24, 2025, 02:49 PM UTC
Resolved: Oct 24, 2025, 03:13 PM UTC
Duration: 24m

Affected: FreshBooks

Timeline · 2 updates

identified Oct 24, 2025, 02:49 PM UTC

There’s currently an issue with our support chat tool on FreshBooks. We've confirmed the issue is on our vendor's side and while we wait for updates, customers will be unable to use our chat tool to contact us. Instead, please reach out to [email protected] or 1-866-303-6061.
resolved Oct 24, 2025, 03:13 PM UTC

This incident has been resolved.

Read the full incident report →

Minor September 18, 2025

FreshBooks - Investigating Issue

Detected by Pingoru: Sep 18, 2025, 05:16 PM UTC
Resolved: Sep 18, 2025, 06:53 PM UTC
Duration: 1h 36m

Affected: FreshBooks

Timeline · 2 updates

investigating Sep 18, 2025, 05:16 PM UTC

We’re currently investigating reports of an issue with Bank Import on FreshBooks. Some customer may experience issues when connecting their bank. We will post updates as soon as we have them.
resolved Sep 18, 2025, 06:53 PM UTC

We have resolved the issue impacting Bank Import. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

Read the full incident report →

Minor June 26, 2025

FreshBooks Payroll - Monitoring

Detected by Pingoru: Jun 26, 2025, 07:46 PM UTC
Resolved: Jun 26, 2025, 08:53 PM UTC
Duration: 1h 6m

Affected: FreshBooks

Timeline · 2 updates

monitoring Jun 26, 2025, 07:46 PM UTC

We are currently monitoring reported issues impacting FreshBooks Payroll, and will continue to monitor it to ensure there are no further issues. Feel free to check back here for any further updates.
resolved Jun 26, 2025, 08:53 PM UTC

The issue impacting FreshBooks Payroll is now resolved. Thank you for your patience while we worked to fix the issue.

Read the full incident report →

Minor March 7, 2025

FreshBooks - Payroll Onboarding issue

Detected by Pingoru: Mar 07, 2025, 12:14 AM UTC
Resolved: Mar 07, 2025, 12:59 PM UTC
Duration: 12h 44m

Affected: FreshBooks

Timeline · 2 updates

investigating Mar 07, 2025, 12:14 AM UTC

There’s currently an issue with Payroll Onboarding on FreshBooks. We’ve identified the problem and are working to fix it, however, new accounts may not be able to onboard FreshBooks Payroll services at the moment. Please check back for further updates.
resolved Mar 07, 2025, 12:59 PM UTC

The issue with Payroll Onboarding in FreshBooks has been resolved. All Payroll services are available and ready to be used.

Read the full incident report →