Resolved after 2 hours 11 minutes, affecting FreshBooks and Automatic Expense Import, on October 15, 2026.
We have resolved the issue impacting Bank Connections and Bank Reconciliation. Thank you for your patience while we worked to fix the issue.
Affected components
Update timeline
- investigating Oct 15, 2026, 04:16 PM UTC
There’s currently an issue with access to Bank Connections and Bank Reconciliation on FreshBooks. We’ve identified the problem and are working to fix it, however you may be unable to use Bank Reconciliation, as well as import new transactions from your Bank Connections at this time. Please check back for further updates.
- monitoring Oct 15, 2026, 05:25 PM UTC
We have fixed the issue impacting Bank Connections and Bank Reconciliation, and will continue to monitor it to ensure there’s no further downtime. Feel free to check back here for any further updates.
- resolved Oct 15, 2026, 06:27 PM UTC
We have resolved the issue impacting Bank Connections and Bank Reconciliation. Thank you for your patience while we worked to fix the issue.
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