FreshBooks incident
FreshBooks Support - FreshBooks Support's chatbot unavailable
Ongoing since 07:59 PM UTC, affecting FreshBooks.
We have fixed the issue impacting FreshBooks, and will continue to monitor it to ensure there’s no further downtime. Feel free to check back here for any further updates.
Affected components
Update timeline
- investigating Nov 04, 2026, 07:59 PM UTC
There’s currently an issue with FreshBooks Support's chatbot. Our vendor has identified the issue and are working to fix it, however you may be unable to contact us via FreshBooks Support's chatbot at this time. Please contact us via email using [email protected].
- investigating Nov 04, 2026, 07:59 PM UTC
We are continuing to investigate this issue.
- identified Nov 04, 2026, 08:12 PM UTC
The issue has been identified - we are continuing to wait for our vendor to restore services and will provide updates as soon as they are available
- monitoring Nov 04, 2026, 09:21 PM UTC
We have fixed the issue impacting FreshBooks, and will continue to monitor it to ensure there’s no further downtime. Feel free to check back here for any further updates.
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