FreshBooks incident
Latency affecting Time Entries, Projects and Profitability Summary report
Resolved after 19 hours 35 minutes, affecting FreshBooks, on April 27, 2022.
Monitoring of this incident has concluded and no further disruptions are expected. Thanks again for your patience.
Affected components
Update timeline
- investigating Apr 27, 2022, 05:42 PM UTC
FreshBooks is currently experiencing increased traffic that may result in Time Entries or Projects loading slower than normal. Additionally, users may encounter issues when loading the Profitability Summary report, and may be unable to access the report temporarily. We are currently investigating and working to implement a fix that will resolve these issues. Updates will be provided as they become available. Thanks for your patience and apologies for any inconvenience this may cause.
- monitoring Apr 27, 2022, 08:09 PM UTC
A fix has been implemented and we are no longer seeing slowness related to Time Entries and Projects, and functionality of the Profitability Summary report has been restored. We are continuing to monitor the issue but no further complications are expected.
- resolved Apr 28, 2022, 01:18 PM UTC
Monitoring of this incident has concluded and no further disruptions are expected. Thanks again for your patience.
Your product runs on more than FreshBooks
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services