FreshBooks incident

Identified Issue with Search and Webhook Delay

Resolved after 3 hours 6 minutes, affecting FreshBooks, on August 12, 2022.

resolved Aug 12, 2022, 07:36 PM UTC

Monitoring for the search and webhooks issues has concluded and all related issues have now been resolved. Thanks again for your patience.

Started
Aug 12, 2022, 04:29 PM UTC
Resolved
Aug 12, 2022, 07:36 PM UTC
Duration
3h 6m
Detected by Pingoru
Aug 12, 2022, 04:29 PM UTC

Affected components

FreshBooks

Update timeline

  1. identified Aug 12, 2022, 04:29 PM UTC

    There’s currently an issue causing delayed performance with both Search and webhooks on FreshBooks. We’ve identified the problem and are working to fix it. We will post updates as soon as we have them.

  2. identified Aug 12, 2022, 04:32 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Aug 12, 2022, 07:31 PM UTC

    The issues affecting performance of search functions and webhooks in FreshBooks have now been resolved. We are continuing to monitor but are not expecting any further disruptions. Thank you for your patience.

  4. resolved Aug 12, 2022, 07:36 PM UTC

    Monitoring for the search and webhooks issues has concluded and all related issues have now been resolved. Thanks again for your patience.

Your product runs on more than FreshBooks

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →