FreshBooks incident
FreshBooks - Degraded Performance with Automatic Transaction Import
Resolved after 22 days 2 hours, affecting FreshBooks and Automatic Expense Import, on October 17, 2022.
We have resolved the issue impacting Automatic Bank Transaction Import. Thank you for your patience while we worked to fix the issue.
Affected components
Update timeline
- monitoring Oct 17, 2022, 07:18 PM UTC
We are aware of an issue with our Automatic Bank Transaction Import, which caused a number of transactions to not import into some FreshBooks accounts recently. We are starting to see some of the missing transactions begin to import into the affected accounts but some transactions are still being impacted. We are continuing to investigate and monitor this issue. Please check back here for any updates.
- identified Oct 21, 2022, 04:21 PM UTC
We are aware of an issue with our Automatic Bank Transaction Import, which caused a number of transactions to not import into some FreshBooks accounts recently. We are continuing to investigate and monitor this issue. Please check back here for any updates.
- monitoring Oct 24, 2022, 04:54 PM UTC
We are aware of an issue with our Automatic Bank Transaction Import, which caused a number of transactions to not import into some FreshBooks accounts recently. We are continuing to investigate and monitor this issue. Please check back here for any updates.
- resolved Nov 08, 2022, 09:40 PM UTC
We have resolved the issue impacting Automatic Bank Transaction Import. Thank you for your patience while we worked to fix the issue.
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