Resolved after 14 hours 55 minutes, affecting FreshBooks and FreshBooks Payments, on January 23, 2023.
We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.
Affected components
Update timeline
- investigating Jan 23, 2023, 09:12 PM UTC
We are currently experiencing an issue with WePay. The team is aware of the problem and is working to resolve it, but you may notice issues with processing transactions. We will post another update as soon as we have more information.
- monitoring Jan 24, 2023, 12:21 AM UTC
Issues Impacting WePay transactions have been identified and remediated. We will continue to monitor it to ensure there’s no further downtime. Feel free to check back here for any further updates.
- resolved Jan 24, 2023, 12:07 PM UTC
We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.
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