Resolved after 2 hours 10 minutes, affecting FreshBooks, on February 28, 2023.
The issue affecting Accounting reports and the Chart of Accounts for some users has been resolved, with no further impacts expected. Thanks again for your patience.
Affected components
Update timeline
- investigating Feb 28, 2023, 03:54 PM UTC
We are currently investigating an issue that is preventing Accounting reports from loading for some users, as well as the Chart of Accounts. Apologies for any inconvenience this may cause.
- monitoring Feb 28, 2023, 04:02 PM UTC
We have identified the cause of the Reports issue and have implemented a fix to address the issue. Access to affected Accounting reports and Chart of Accounts has now been restored. Thank you for your patience.
- resolved Feb 28, 2023, 06:04 PM UTC
The issue affecting Accounting reports and the Chart of Accounts for some users has been resolved, with no further impacts expected. Thanks again for your patience.
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