Resolved after 1 hour 9 minutes, affecting FreshBooks, on September 20, 2023.
This incident has been resolved. Thank you for your patience while we worked to fix the issue.
Affected components
Update timeline
- investigating Sep 20, 2023, 07:52 PM UTC
There’s currently an issue with the Account Billing Component of FreshBooks. We’ve identified the problem and are working to fix it, however, FreshBooks Account Creation, as well as any Account Upgrades/Downgrades/Cancellations, are unavailable at this time. Please check back for further updates.
- monitoring Sep 20, 2023, 08:53 PM UTC
We have fixed the issue impacting the Account Billing Component of FreshBooks and will continue to monitor it to ensure there’s no further downtime. Feel free to check back here for any further updates.
- resolved Sep 20, 2023, 09:01 PM UTC
This incident has been resolved. Thank you for your patience while we worked to fix the issue.
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