FreshBooks incident

FreshBooks - Bank Connection Issue

Resolved after 17 hours 10 minutes, affecting FreshBooks and Automatic Expense Import, on November 20, 2023.

resolved Nov 21, 2023, 02:41 PM UTC

The issue with Automatic Expense Imports in FreshBooks has been resolved. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

Started
Nov 20, 2023, 09:30 PM UTC
Resolved
Nov 21, 2023, 02:41 PM UTC
Duration
17h 10m
Detected by Pingoru
Nov 20, 2023, 09:30 PM UTC

Affected components

FreshBooksAutomatic Expense Import

Update timeline

  1. investigating Nov 20, 2023, 09:30 PM UTC

    There’s currently an issue with Automatic Expense Import on FreshBooks. We’ve identified the problem and are working to fix it, Please check back for further updates.

  2. monitoring Nov 21, 2023, 01:07 AM UTC

    We have fixed the issue impacting FreshBooks, and will continue to monitor it to ensure there’s no further downtime. Feel free to check back here for any further updates.

  3. resolved Nov 21, 2023, 02:41 PM UTC

    The issue with Automatic Expense Imports in FreshBooks has been resolved. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

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