FreshBooks incident

FreshBooks - PDF Generation Not Working for Some Users

Resolved after 1 hour 45 minutes, affecting FreshBooks, on April 22, 2024.

monitoring Apr 22, 2024, 07:09 PM UTC

We have fixed the issue affecting PDF generation and are monitoring the results.

Started
Apr 22, 2024, 05:48 PM UTC
Resolved
Apr 22, 2024, 07:34 PM UTC
Duration
1h 45m
Detected by Pingoru
Apr 22, 2024, 05:48 PM UTC

Affected components

FreshBooks

Update timeline

  1. investigating Apr 22, 2024, 05:48 PM UTC

    There’s currently an issue generating PDFs for invoices, estimates, and proposals on FreshBooks. We’ve identified the problem and are working to fix it, however you may be unable to generate PDFs at this time. Please check back for further updates.

  2. monitoring Apr 22, 2024, 07:09 PM UTC

    We have fixed the issue affecting PDF generation and are monitoring the results.

  3. resolved Apr 22, 2024, 07:34 PM UTC

    This incident has been resolved.

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