FreedomPay Outage History

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FreedomPay had 30 outages in the last 2 years totaling 4h 7m of downtime — averaging 1.2 incidents per month.

There were 30 FreedomPay outages since October 23, 2025 totaling 4h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.freedompay.com

Minor December 5, 2025

Alert: Visa Cardinal Commerce 3D Secure Processing Issues

Detected by Pingoru
Dec 05, 2025, 09:02 AM UTC
Resolved
Dec 05, 2025, 09:19 AM UTC
Duration
17m
Affected: FreewayHosted Payment ControlsVisa Cardinal Commerce 3D SecureHosted Payment PageHPX
Timeline · 2 updates
  1. investigating Dec 05, 2025, 09:02 AM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts with Visa Cardinal Commerce 3D Secure. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. resolved Dec 05, 2025, 09:19 AM UTC

    Transaction processing has returned to normal and all issues have been resolved.

Read the full incident report →

Minor November 24, 2025

Alert: Worldpay Processing Issues

Detected by Pingoru
Nov 24, 2025, 06:22 AM UTC
Resolved
Nov 24, 2025, 07:51 AM UTC
Duration
1h 29m
Affected: Worldpay
Timeline · 2 updates
  1. investigating Nov 24, 2025, 06:22 AM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts with Worldpay. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. resolved Nov 24, 2025, 07:51 AM UTC

    Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Worldpay relationship manager.

Read the full incident report →

Minor November 18, 2025

Alert: Elavon Europe Processing Issues

Detected by Pingoru
Nov 18, 2025, 09:08 AM UTC
Resolved
Nov 18, 2025, 09:15 AM UTC
Duration
6m
Affected: Elavon Europe
Timeline · 2 updates
  1. investigating Nov 18, 2025, 09:08 AM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts with Elavon Europe. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. resolved Nov 18, 2025, 09:15 AM UTC

    Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Elavon Europe relationship manager.

Read the full incident report →

Minor November 6, 2025

Alert: Enterprise Portal Processing Issues

Detected by Pingoru
Nov 06, 2025, 07:53 PM UTC
Resolved
Nov 06, 2025, 08:21 PM UTC
Duration
27m
Affected: Enterprise Portal
Timeline · 3 updates
  1. investigating Nov 06, 2025, 07:53 PM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts with Enterprise Portal. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. monitoring Nov 06, 2025, 08:08 PM UTC

    FreedomPay has identified the issue causing transaction processing latency with Enterprise Portal. FreedomPay's Incident Response team is currently addressing the issue and will update clients once the issue has been resolved.

  3. resolved Nov 06, 2025, 08:21 PM UTC

    Transaction processing has returned to normal and all issues have been resolved.

Read the full incident report →

Minor October 23, 2025

Alert: Global Payments UCP APAC Processing Issues

Detected by Pingoru
Oct 23, 2025, 09:09 AM UTC
Resolved
Oct 23, 2025, 10:55 AM UTC
Duration
1h 45m
Affected: Global Payments UCP APAC
Timeline · 3 updates
  1. investigating Oct 23, 2025, 09:09 AM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments UCP APAC. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. monitoring Oct 23, 2025, 09:12 AM UTC

    FreedomPay is in contact with Global Payments UCP APAC and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

  3. resolved Oct 23, 2025, 10:55 AM UTC

    Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments UCP APAC relationship manager.

Read the full incident report →