FreedomPay incident

Update: Stripe Transaction Processing Issues

Notice Resolved View vendor source →

FreedomPay experienced a notice incident on January 9, 2026 affecting Stripe, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 04:52 PM UTC
Resolved
Jan 09, 2026, 07:20 PM UTC
Duration
2h 27m
Detected by Pingoru
Jan 09, 2026, 04:52 PM UTC

Affected components

Stripe

Update timeline

  1. monitoring Jan 09, 2026, 04:52 PM UTC

    FreedomPay is in contact with Stripe and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

  2. resolved Jan 09, 2026, 07:20 PM UTC

    Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Stripe relationship manager.