FreedomPay experienced a minor incident on January 13, 2026 affecting Redsys - Europe, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Redsys - Europe
Update timeline
- investigating Jan 13, 2026, 06:15 AM UTC
We are currently investigating this issue.
- resolved Jan 13, 2026, 06:22 AM UTC
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Redsys - Europe relationship manager.