Resolved after 3 hours, on May 23, 2025.
Dear Sir or Madam, Between 23 May 2025 16:00 CET and 26 May 2025 19:00 CET, signatures with the sign-me functionality encountered difficulties with their connectivity. For this reason, those signatures took longer than usual or failed partially. These issues have now been resolved, and we have taken measures to ensure that such issues will not occur again. If you have any questions, please email [email protected]. Sincerely, The FP Sign Support Team
Update timeline
- resolved May 26, 2025, 08:45 AM UTC
Dear Sir or Madam, Between 23 May 2025 16:00 CET and 26 May 2025 19:00 CET, signatures with the sign-me functionality encountered difficulties with their connectivity. For this reason, those signatures took longer than usual or failed partially. These issues have now been resolved, and we have taken measures to ensure that such issues will not occur again. If you have any questions, please email [email protected]. Sincerely, The FP Sign Support Team
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