FP Sign incident

sign-me signatures connectivity issues

Resolved after 3 hours, on May 23, 2025.

resolved May 26, 2025, 08:45 AM UTC

Dear Sir or Madam, Between 23 May 2025 16:00 CET and 26 May 2025 19:00 CET, signatures with the sign-me functionality encountered difficulties with their connectivity. For this reason, those signatures took longer than usual or failed partially. These issues have now been resolved, and we have taken measures to ensure that such issues will not occur again. If you have any questions, please email [email protected]. Sincerely, The FP Sign Support Team

Started
May 23, 2025, 03:00 PM UTC
Resolved
May 23, 2025, 06:00 PM UTC
Duration
3h
Detected by Pingoru
May 23, 2025, 03:00 PM UTC

Update timeline

  1. resolved May 26, 2025, 08:45 AM UTC

    Dear Sir or Madam, Between 23 May 2025 16:00 CET and 26 May 2025 19:00 CET, signatures with the sign-me functionality encountered difficulties with their connectivity. For this reason, those signatures took longer than usual or failed partially. These issues have now been resolved, and we have taken measures to ensure that such issues will not occur again. If you have any questions, please email [email protected]. Sincerely, The FP Sign Support Team

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