FP Sign incident

Disruption when creating requests via the DATEV Connector

Resolved after 2 hours 15 minutes, affecting FP Sign Portal and FP Sign DATEV Connector and 1 more, on September 29, 2025.

monitoring Sep 29, 2025, 09:01 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 29, 2025, 07:00 AM UTC
Resolved
Sep 29, 2025, 09:16 AM UTC
Duration
2h 15m
Detected by Pingoru
Sep 29, 2025, 07:00 AM UTC

Affected components

FP Sign PortalFP Sign DATEV ConnectorFP Sign API

Update timeline

  1. investigating Sep 29, 2025, 08:52 AM UTC

    When creating requests via the DATEV Connector, there is currently a disruption whereby a system message appears before the request can be finalized in the browser.

  2. monitoring Sep 29, 2025, 09:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 29, 2025, 09:16 AM UTC

    This incident has been resolved.

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