Fortiedge had 42 outages in the last 2 years totaling 209h 6m of downtime — averaging 1.7 incidents per month.
There were 42 Fortiedge outages since September 5, 2025 totaling 209h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have encountered some issues in ourNetwork Management Portal services. We are investigating it. Identifier: Domain: canada, 0af3052a
The incident reported for Network Management Portal service is resolved, and the service is operational now.
We are currently investigating a major service degradation affecting Extender cloud management device connectivity. Some Extender devices may intermittently reconnect to the cloud management platform, which can result in slight delays when logging into the Edge Cloud portal or viewing device status and management information. There is no impact to end-user network connectivity, traffic forwarding, or device functionality, and all customer services remain operational.
This incident has been resolved.
The AP service has been restarted(at 13:30 IST) in the EU region and CA region. All access points (APs) belongs are expected to rejoin the network shortly.
We are currently facing an issue affecting the USA domain. Our team is actively investigating the root cause and working to restore services as quickly as possible. We will share further updates as soon as we have more information. We apologize for the inconvenience and appreciate your patience.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently facing an issue affecting the USA domain. Our team is actively investigating the root cause and working to restore services as quickly as possible. We will share further updates as soon as we have more information. We apologize for the inconvenience and appreciate your patience.
This incident has been resolved.
The AP service has been restarted(at 13:30 IST) in the EU region (apportal-3). All access points (APs) belongs to apportal-3 are expected to rejoin the network shortly.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.
Dear Customer, We want to inform you of a scheduled maintenance window for the FortiEdge Cloud platform in Canada. During this maintenance window, we do not anticipate any downtime. However, there is a slight possibility of service disruption. We recommend preparing accordingly as a precaution. UTC 00:00 UTC, March 24, 2026 ---- 06:00 UTC, March 24, 2026 PST (Pacific Time) 17:00 PST, March 23, 2026 ---- 23:00 PST, March 23, 2026 CST (Central Time) 19:00 CST, March 23, 2026 ---- 01:00 CST, March 24, 2026 EST (Eastern Time) 20:00 EST, March 23, 2026 ---- 02:00 EST, March 24, 2026
This incident was created in error. There is currently no service impact and no active issue. The notification should have been opened as a maintenance notification instead of an incident. Apologies for the confusion. Please disregard the incident.
This incident was created in error. There is currently no service impact and no active issue. The notification should have been opened as a maintenance notification instead of an incident. Apologies for the confusion. Please disregard the incident.
We are currently investigating this issue.
This incident has been resolved.
We are currently experiencing a partial outage that is affecting FortiSwitch device management. As a result, devices may appear offline or experience intermittent re connections. Please note that this issue does not impact end-user functionality but may affect FortiSwitch management capabilities. Our team is actively investigating the issue, and we sincerely apologise for any inconvenience caused. We will provide updates as we work toward a resolution.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We have encountered some issues in our USA services. We are investigating it.
We have identified the issue and our engineers are fixing it.
Service is up and running. We are monitoring the service.
The incident is resolved and the service is functioning.
We are currently experiencing issues impacting services related to the Canada (.ca) domain/region. Our team is actively monitoring the situation and working with relevant providers to resolve it. Thank you for your patience.
This incident has been resolved.
We have encountered some issues in ourNetwork Managment Portal services. We are investigating it. Identifier: Domain: usa, 0a81922a
The incident reported for Network Managment Portal service is resolved, and the service is operational now.
We have encountered some issues in ourExtender Portal services. We are investigating it. Identifier: Domain: usa, 0a81922a
The incident reported for Network Managment Portal service is resolved, and the service is operational now.
We are currently investigating this issue.
This incident has been resolved.
We are currently observing intermittent service degradation in the few nodes of CA domain due to recurring sporadic AP service restarts. This behavior may lead to: Occasional connectivity disruptions Reduced system responsiveness Access points briefly disconnecting and reconnecting to the cloud Please note that wireless network service will remain uninterrupted during the AP reconnection period, and no user impact is expected from the reconnection itself. There is no impact on Switches and Extenders. Our team is actively investigating the root cause. Thank you for your patience and understanding.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing performance degradation affecting services in the Canada domain. During this period, customers in the Canada region may experience: Slow response times Intermittent connectivity
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have encountered some issues in ourNetwork Management Portal services. We are investigating it. Identifier: Domain: europe, 0a4f132a
The incident reported for Network Management Portal service is resolved, and the service is operational now.
Please note that the AP service on the CA APportal-2 and APportal-5 and USA apportal domain was restarted. During this process, APs connected to the nodes may have rejoined, but no impact on network services was expected.
Please note that the AP service on the EU APportal-2 domain was restarted. During this process, APs connected to the nodes may have rejoined, but no impact on network services was expected.
Our monitoring systems have detected intermittent service instability in the Canada, Europe, and USA regions. We have mobilized our engineering team and are working to address the issue immediately. Further updates will be provided as we progress.
This incident has been resolved.
We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: europe, 0a4f132a
The incident reported for Main Dashboard service is resolved, and the service is operational now.
We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: europe, 0a4f132a
The incident reported for REST API service is resolved, and the service is operational now.
We are currently investigating this issue.