Resolved after 5 hours 36 minutes, affecting REST API and Network Management Portal and 1 more, on December 8, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Dec 08, 2025, 11:59 AM UTC
We are currently observing intermittent service degradation in the few nodes of CA domain due to recurring sporadic AP service restarts. This behavior may lead to: Occasional connectivity disruptions Reduced system responsiveness Access points briefly disconnecting and reconnecting to the cloud Please note that wireless network service will remain uninterrupted during the AP reconnection period, and no user impact is expected from the reconnection itself. There is no impact on Switches and Extenders. Our team is actively investigating the root cause. Thank you for your patience and understanding.
- monitoring Dec 08, 2025, 01:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 08, 2025, 05:36 PM UTC
This incident has been resolved.
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