Fortiedge incident

Performance Degradation Notification - USA FEXT

Resolved after 5 hours 39 minutes, affecting REST API and Network Managment Portal and 1 more, on August 5, 2026.

investigating Aug 05, 2026, 11:15 AM UTC

We would like to inform you that we are currently observing performance degradation in the USA FEXT environment. Our team is actively investigating the issue and working towards identifying the root cause and restoring normal performance. During this period, customers may experience intermittent slowness or delayed responses while accessing the service.

Started
Aug 05, 2026, 11:15 AM UTC
Resolved
Aug 05, 2026, 04:55 PM UTC
Duration
5h 39m
Detected by Pingoru
Aug 05, 2026, 11:15 AM UTC

Affected components

REST APINetwork Managment PortalMain Dashboard

Update timeline

  1. investigating Aug 05, 2026, 11:15 AM UTC

    We would like to inform you that we are currently observing performance degradation in the USA FEXT environment. Our team is actively investigating the issue and working towards identifying the root cause and restoring normal performance. During this period, customers may experience intermittent slowness or delayed responses while accessing the service.

  2. resolved Aug 05, 2026, 04:55 PM UTC

    This incident has been resolved.

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