AP Service Restarted on EU apportal-1
Timeline · 1 update
- resolved Oct 29, 2025, 03:24 AM UTC
We are currently investigating this issue.
Fortiedge Outage History
Fortiedge is up right nowFortiedge had 43 outages in the last 2 years totaling 17h 17m of downtime — averaging 1.8 incidents per month.
There were 43 Fortiedge outages since September 5, 2025 totaling 17h 17m of downtime. Each is summarised below — incident details, duration, and resolution information.
Canada(Global): Main Dashboard: service is facing Partial Outage.
Affected: Main Dashboard
Timeline · 2 updates
- investigating Oct 28, 2025, 11:00 PM UTC
We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: canada, 0af3052a
- resolved Oct 28, 2025, 11:06 PM UTC
The incident reported for Main Dashboard service is resolved, and the service is operational now.
Canada(Global): REST API: service is facing Partial Outage.
Affected: REST API
Timeline · 2 updates
- investigating Oct 28, 2025, 11:00 PM UTC
We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: canada, 0af3052a
- resolved Oct 28, 2025, 11:06 PM UTC
The incident reported for REST API service is resolved, and the service is operational now.
Europe: AP Service Restart in one of the Node
Timeline · 1 update
- resolved Oct 27, 2025, 05:10 AM UTC
Note: The AP service on the Europe domain in node001 was restarted. During this process, connected APs may have rejoined, but no network service impact is expected.
USA: Network Managment Portal: Extender Portal service is facing Major Outage.
Affected: Network Managment Portal
Timeline · 2 updates
- investigating Oct 17, 2025, 10:23 AM UTC
We have encountered some issues in ourExtender Portal services. We are investigating it. Identifier: Domain: usa, 0a81922a
- resolved Oct 17, 2025, 10:31 AM UTC
The incident reported for Network Managment Portal service is resolved, and the service is operational now.
AP Service Restarted in EU Domains
Timeline · 1 update
- resolved Oct 16, 2025, 06:49 AM UTC
Please note that the AP service on the EU domains was restarted. During this process, APs connected to the nodes may have rejoined, but no impact on network services was expected.
AP Service Restarted in CA Domains
Timeline · 1 update
- resolved Oct 10, 2025, 12:21 PM UTC
Please note that the AP service on the CA domains was restarted. During this process, APs connected to the nodes may have rejoined, but no impact on network services was expected.
Maintenance Window Initiated for FEXT (US Domain)
Affected: REST APINetwork Managment PortalMain Dashboard
Timeline · 2 updates
- investigating Oct 06, 2025, 09:49 AM UTC
We are currently initiating a maintenance window to investigate an issue where FEXT data is not visible in the US domain. During this time, some data may be temporarily unavailable or delayed.
- resolved Oct 06, 2025, 10:15 AM UTC
This incident has been resolved.
US Plano DC facility issue
Affected: REST APINetwork Managment PortalMain Dashboard
Timeline · 2 updates
- investigating Oct 05, 2025, 01:28 AM UTC
There is a DC facility issue in Plano, which may impact service. We are monitoring the situation.
- resolved Oct 05, 2025, 02:47 AM UTC
This incident has been resolved.
[CANADA Domain] Network Disruption Caused FortiExtenders to Reconnect to Cloud
Timeline · 1 update
- resolved Sep 16, 2025, 12:27 PM UTC
Due to a network disruption, FortiExtenders were temporarily disconnected from the cloud and automatically reconnected. This event was self-recovered and did not cause any service impact or outage
AP Service Restarted in CANADA Domain
Timeline · 1 update
- resolved Sep 12, 2025, 03:48 PM UTC
Please note that the AP service on the CANADA domain was restarted. During this process, APs connected to the nodes may have rejoined, but no impact on network services was expected.
AP Service Outage in CANADA Domains
Affected: REST APINetwork Management PortalMain Dashboard
Timeline · 3 updates
- investigating Sep 10, 2025, 03:04 PM UTC
AP service in the CANADA domain is currently experiencing an outage. Wi-Fi connectivity remains unaffected, but network management functions will be temporarily unavailable.
- monitoring Sep 10, 2025, 04:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2025, 05:35 PM UTC
This incident has been resolved.
AP Service Restarted in CANADA and US Domains
Timeline · 1 update
- resolved Sep 10, 2025, 02:06 PM UTC
Please note that the AP service on the CANADA and US domains was restarted. During this process, APs connected to the nodes may have rejoined, but no impact on network services was expected.
FortiEdge Cloud is currently experiencing intermittent slowness due to an ongoing infrastructure upgrade
Affected: REST APINetwork Management PortalMain Dashboard
Timeline · 2 updates
- investigating Sep 07, 2025, 04:32 PM UTC
We are currently investigating this issue.
- resolved Sep 08, 2025, 01:55 AM UTC
This incident has been resolved.
Canada(Global): Network Management Portal: Switch Portal service is facing Partial Outage.
Affected: Network Management Portal
Timeline · 2 updates
- investigating Sep 07, 2025, 10:12 AM UTC
We have encountered some issues in ourSwitch Portal services. We are investigating it. Identifier: Domain: canada, 0af3052a
- resolved Sep 07, 2025, 10:21 AM UTC
The incident reported for Network Management Portal service is resolved, and the service is operational now.
FortiCloud Auth services Maintanance
USA: Main Dashboard: Service is facing Partial Outage.
Affected: Main Dashboard
Timeline · 4 updates
- investigating Sep 05, 2025, 11:41 PM UTC
We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: usa, 0a81922a
- identified Sep 05, 2025, 11:46 PM UTC
The incident reported for Main Dashboard service is identified.
- monitoring Sep 05, 2025, 11:55 PM UTC
The incident reported for Main Dashboard service is under monitor.
- resolved Sep 06, 2025, 12:25 AM UTC
This incident has been resolved.
USA: REST API: Service is facing Partial Outage.
Affected: REST API
Timeline · 4 updates
- investigating Sep 05, 2025, 11:41 PM UTC
We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: usa, 0a81922a
- identified Sep 05, 2025, 11:46 PM UTC
The incident reported for REST API service is identified.
- monitoring Sep 05, 2025, 11:55 PM UTC
The incident reported for REST API service is under monitor.
- resolved Sep 06, 2025, 12:25 AM UTC
This incident has been resolved.