Resolved after 2 days 6 hours, affecting REST API and Network Management Portal and 1 more, on June 8, 2026.
We are currently investigating a major service degradation affecting Extender cloud management device connectivity. Some Extender devices may intermittently reconnect to the cloud management platform, which can result in slight delays when logging into the Edge Cloud portal or viewing device status and management information. There is no impact to end-user network connectivity, traffic forwarding, or device functionality, and all customer services remain operational.
Affected components
Update timeline
- investigating Jun 08, 2026, 10:14 AM UTC
We are currently investigating a major service degradation affecting Extender cloud management device connectivity. Some Extender devices may intermittently reconnect to the cloud management platform, which can result in slight delays when logging into the Edge Cloud portal or viewing device status and management information. There is no impact to end-user network connectivity, traffic forwarding, or device functionality, and all customer services remain operational.
- resolved Jun 10, 2026, 05:00 PM UTC
This incident has been resolved.
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