Maintenance Notification: FortiEdge Cloud Upgrade Maintenance US

Update timeline

1. investigating Apr 21, 2026, 01:11 AM UTC

   Dear Customer, This maintenance is part of a recurring daily maintenance schedule for the FortiEdge Cloud platform in the US. Impact During Maintenance: During this time, you may experience: Brief intermittent access to the FortiEdge Cloud portal. Temporary limitations in device management functions. Temporary unavailability of API services. Important: Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window. Only cloud management functions may be temporarily affected. We would like to inform you of an upcoming scheduled maintenance window. Maintenance Schedule: UTC 03:00 UTC, April 25, 2026 ---- 07:00 UTC, April 25, 2026 CDT (Central Time – Dallas) 22:00 CDT, April 25, 2026 ---- 02:00 CDT, April 26, 2026 PDT (Pacific Time) 20:00 PDT, April 25, 2026 ---- 00:00 PDT, April 26, 2026 EDT (Eastern Time) 23:00 EDT, April 25 2026 ---- 03:00 EDT, April 26, 2026 Additional Information: This maintenance is being performed in phases over an estimated period of two months. We will post individual notifications for each day. A formal notification will be provided if the schedule extends beyond this time frame.

2. resolved Apr 21, 2026, 01:14 AM UTC

   This incident was created in error. There is currently no service impact and no active issue. The notification should have been opened as a maintenance notification instead of an incident.