Fortiedge Outage History
Fortiedge is up right nowPingoru has recorded 54 incidents for Fortiedge: 50 in the last 12 months and 9 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 7 | 12 of 720 (2%) |
| May 2026 | 1 | 0 of 744 (0%) |
| June 2026 | 4 | 63 of 720 (9%) |
| July 2026 | 2 | 0 of 744 (0%) |
| August 2026 | 3 | 6 of 744 (1%) |
| September 2026 | 5 | 19 of 720 (3%) |
| October 2026 | 1 | 0 of 509 (0%) |
Incidents, newest first
Notice October 15, 2026 AP Service Restarted in USA Domains –
Started Oct 15, 2026, 09:00 AM UTC· resolved Oct 15, 2026, 09:00 AM UTC
- resolved Oct 15, 2026, 09:23 AM UTC
A CAPWAP restart occurred at the following times. During these events, the affected devices may have briefly disconnected and rejoined the network (AP rejoin). October 15, 2026 – 02:15:00 AM PDT
Minor September 3, 2026 Maintenance Notice 19h 6m REST API, REST API, REST API, REST API and 8 more
Started Sep 03, 2026, 10:28 AM UTC· resolved Sep 04, 2026, 05:34 AM UTC
- investigating Sep 03, 2026, 10:28 AM UTC
We are currently migrating and renaming the "Combined Default" network to "Combined." During this process, devices may be temporarily unavailable or not visible in the GUI. This is only a GUI visibility issue and does not impact device connectivity or service functionality. Normal visibility will be restored once the migration is complete
- resolved Sep 04, 2026, 05:34 AM UTC
This incident has been resolved.
Major August 7, 2026 USA: Main Dashboard: service is facing Partial Outage. 4m Main Dashboard
Started Aug 07, 2026, 01:52 AM UTC· resolved Aug 07, 2026, 01:56 AM UTC
- investigating Aug 07, 2026, 01:52 AM UTC
We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: usa, 0a81922a
- resolved Aug 07, 2026, 01:56 AM UTC
The incident reported for Main Dashboard service is resolved, and the service is operational now.
Major August 7, 2026 USA: REST API: service is facing Partial Outage. 4m REST API
Started Aug 07, 2026, 01:52 AM UTC· resolved Aug 07, 2026, 01:56 AM UTC
- investigating Aug 07, 2026, 01:52 AM UTC
We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: usa, 0a81922a
- resolved Aug 07, 2026, 01:56 AM UTC
The incident reported for REST API service is resolved, and the service is operational now.
Minor August 5, 2026 Performance Degradation Notification - USA FEXT 5h 39m REST API, Network Managment Portal, Main Dashboard
Started Aug 05, 2026, 11:15 AM UTC· resolved Aug 05, 2026, 04:55 PM UTC
- investigating Aug 05, 2026, 11:15 AM UTC
We would like to inform you that we are currently observing performance degradation in the USA FEXT environment. Our team is actively investigating the issue and working towards identifying the root cause and restoring normal performance. During this period, customers may experience intermittent slowness or delayed responses while accessing the service.
- resolved Aug 05, 2026, 04:55 PM UTC
This incident has been resolved.
Minor June 24, 2026 Performance Degradation — Investigating 1h 39m REST API, REST API, REST API, REST API and 8 more
Started Jun 24, 2026, 01:37 PM UTC· resolved Jun 24, 2026, 03:16 PM UTC
- investigating Jun 24, 2026, 01:37 PM UTC
We are aware of an issue causing degraded performance across parts of our service. Users may experience: Increased response times Delayed processing of requests Intermittent failures or timeouts Our engineering team is actively investigating the cause and implementing mitigation measures. We are closely monitoring system health and will continue to share updates as progress is made. Status: Investigating Impact: Elevated latency and intermittent errors for some users
- resolved Jun 24, 2026, 03:16 PM UTC
This issue has been resolved.
Notice June 17, 2026 USAPPORTA1 UI Performance degradation 6h 36m
Started Jun 17, 2026, 11:00 PM UTC· resolved Jun 18, 2026, 05:36 AM UTC
- resolved Jun 18, 2026, 06:32 AM UTC
**Resolved** A performance degradation affecting the US Apportal 1 user interface caused slow page loads and intermittent access issues between 11:08 PM UTC – 5:36 AM UTC.. The issue has been resolved, and service is operating normally.
Major June 9, 2026 Canada(Global): Network Management Portal: service is facing Partial Outage. 9m Network Management Portal
Started Jun 09, 2026, 11:44 AM UTC· resolved Jun 09, 2026, 11:53 AM UTC
- investigating Jun 09, 2026, 11:44 AM UTC
We have encountered some issues in ourNetwork Management Portal services. We are investigating it. Identifier: Domain: canada, 0af3052a
- resolved Jun 09, 2026, 11:53 AM UTC
The incident reported for Network Management Portal service is resolved, and the service is operational now.
Minor June 8, 2026 [CA domain] portal slowness 2d 6h REST API, Network Management Portal, Main Dashboard
Started Jun 08, 2026, 10:14 AM UTC· resolved Jun 10, 2026, 05:00 PM UTC
- investigating Jun 08, 2026, 10:14 AM UTC
We are currently investigating a major service degradation affecting Extender cloud management device connectivity. Some Extender devices may intermittently reconnect to the cloud management platform, which can result in slight delays when logging into the Edge Cloud portal or viewing device status and management information. There is no impact to end-user network connectivity, traffic forwarding, or device functionality, and all customer services remain operational.
- resolved Jun 10, 2026, 05:00 PM UTC
This incident has been resolved.
Notice May 6, 2026 AP Service Restarted in EU and CA Domains –
Started May 06, 2026, 08:00 PM UTC· resolved May 06, 2026, 08:00 PM UTC
- resolved May 07, 2026, 07:47 AM UTC
The AP service has been restarted(at 13:30 IST) in the EU region and CA region. All access points (APs) belongs are expected to rejoin the network shortly.
Major April 24, 2026 FortiEdge Service Disruption – USA Domain 2h 36m REST API, Network Managment Portal, Main Dashboard
Started Apr 24, 2026, 07:18 PM UTC· resolved Apr 24, 2026, 09:55 PM UTC
- investigating Apr 24, 2026, 07:18 PM UTC
We are currently facing an issue affecting the USA domain. Our team is actively investigating the root cause and working to restore services as quickly as possible. We will share further updates as soon as we have more information. We apologize for the inconvenience and appreciate your patience.
- identified Apr 24, 2026, 07:33 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 24, 2026, 09:55 PM UTC
This incident has been resolved.
Major April 24, 2026 Service Disruption – USA Domain 2h 26m REST API, Network Managment Portal, Main Dashboard
Started Apr 24, 2026, 12:37 PM UTC· resolved Apr 24, 2026, 03:04 PM UTC
- investigating Apr 24, 2026, 12:37 PM UTC
We are currently facing an issue affecting the USA domain. Our team is actively investigating the root cause and working to restore services as quickly as possible. We will share further updates as soon as we have more information. We apologize for the inconvenience and appreciate your patience.
- resolved Apr 24, 2026, 03:04 PM UTC
This incident has been resolved.
Notice April 24, 2026 AP Service Restarted in EU apporta-3 –
Started Apr 24, 2026, 08:00 AM UTC· resolved Apr 24, 2026, 08:00 AM UTC
- resolved Apr 24, 2026, 08:00 AM UTC
The AP service has been restarted(at 13:30 IST) in the EU region (apportal-3). All access points (APs) belongs to apportal-3 are expected to rejoin the network shortly.
Major April 23, 2026 AP service in the Europe domain is experiencing intermittent issues following the maintenance. 6h 4m REST API, Network Management Portal, Main Dashboard
Started Apr 23, 2026, 07:49 AM UTC· resolved Apr 23, 2026, 01:53 PM UTC
- investigating Apr 23, 2026, 07:49 AM UTC
We are currently investigating this issue.
- investigating Apr 23, 2026, 09:04 AM UTC
We are continuing to investigate this issue.
- resolved Apr 23, 2026, 01:53 PM UTC
This incident has been resolved.
Notice April 21, 2026 Maintenance Notification: FortiEdge Cloud Upgrade Maintenance US 2m REST API, Network Managment Portal, Main Dashboard
Started Apr 21, 2026, 01:11 AM UTC· resolved Apr 21, 2026, 01:14 AM UTC
- investigating Apr 21, 2026, 01:11 AM UTC
Dear Customer, This maintenance is part of a recurring daily maintenance schedule for the FortiEdge Cloud platform in the US. Impact During Maintenance: During this time, you may experience: Brief intermittent access to the FortiEdge Cloud portal. Temporary limitations in device management functions. Temporary unavailability of API services. Important: Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window. Only cloud management functions may be temporarily affected. We would like to inform you of an upcoming scheduled maintenance window. Maintenance Schedule: UTC 03:00 UTC, April 25, 2026 ---- 07:00 UTC, April 25, 2026 CDT (Central Time – Dallas) 22:00 CDT, April 25, 2026 ---- 02:00 CDT, April 26, 2026 PDT (Pacific Time) 20:00 PDT, April 25, 2026 ---- 00:00 PDT, April 26, 2026 EDT (Eastern Time) 23:00 EDT, April 25 2026 ---- 03:00 EDT, April 26, 2026 Additional Information: This maintenance is being performed in phases over an estimated period of two months. We will post individual notifications for each day. A formal notification will be provided if the schedule extends beyond this time frame.
- resolved Apr 21, 2026, 01:14 AM UTC
This incident was created in error. There is currently no service impact and no active issue. The notification should have been opened as a maintenance notification instead of an incident.
Notice March 16, 2026 Maintenance Notification: Infrastructure Maintenance CA 5m REST API, Network Management Portal, Main Dashboard
Started Mar 16, 2026, 05:57 PM UTC· resolved Mar 16, 2026, 06:03 PM UTC
- investigating Mar 16, 2026, 05:57 PM UTC
Dear Customer, We want to inform you of a scheduled maintenance window for the FortiEdge Cloud platform in Canada. During this maintenance window, we do not anticipate any downtime. However, there is a slight possibility of service disruption. We recommend preparing accordingly as a precaution. UTC 00:00 UTC, March 24, 2026 ---- 06:00 UTC, March 24, 2026 PST (Pacific Time) 17:00 PST, March 23, 2026 ---- 23:00 PST, March 23, 2026 CST (Central Time) 19:00 CST, March 23, 2026 ---- 01:00 CST, March 24, 2026 EST (Eastern Time) 20:00 EST, March 23, 2026 ---- 02:00 EST, March 24, 2026
- investigating Mar 16, 2026, 06:03 PM UTC
This incident was created in error. There is currently no service impact and no active issue. The notification should have been opened as a maintenance notification instead of an incident. Apologies for the confusion. Please disregard the incident.
- resolved Mar 16, 2026, 06:03 PM UTC
This incident was created in error. There is currently no service impact and no active issue. The notification should have been opened as a maintenance notification instead of an incident. Apologies for the confusion. Please disregard the incident.
Minor March 12, 2026 The CA domain portal is intermittently failing to populate data in the GUI. 4h 4m REST API, Network Management Portal, Main Dashboard
Started Mar 12, 2026, 12:03 PM UTC· resolved Mar 12, 2026, 04:08 PM UTC
- investigating Mar 12, 2026, 12:03 PM UTC
We are currently investigating this issue.
- resolved Mar 12, 2026, 04:08 PM UTC
This incident has been resolved.
Major February 27, 2026 Partial outage on FortiEdge Cloud Canada domain 2h 20m Network Management Portal
Started Feb 27, 2026, 07:40 PM UTC· resolved Feb 27, 2026, 10:00 PM UTC
- investigating Feb 27, 2026, 07:40 PM UTC
We are currently experiencing a partial outage that is affecting FortiSwitch device management. As a result, devices may appear offline or experience intermittent re connections. Please note that this issue does not impact end-user functionality but may affect FortiSwitch management capabilities. Our team is actively investigating the issue, and we sincerely apologise for any inconvenience caused. We will provide updates as we work toward a resolution.
- identified Feb 27, 2026, 07:40 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 27, 2026, 08:53 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 27, 2026, 10:00 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 27, 2026, 10:00 PM UTC
This incident has been resolved.
Major February 6, 2026 USA: Fortiedge Services is facing Partial Outage. 22m REST API, Network Managment Portal, Main Dashboard
Started Feb 06, 2026, 02:37 AM UTC· resolved Feb 06, 2026, 02:59 AM UTC
- investigating Feb 06, 2026, 02:37 AM UTC
We have encountered some issues in our USA services. We are investigating it.
- identified Feb 06, 2026, 02:44 AM UTC
We have identified the issue and our engineers are fixing it.
- monitoring Feb 06, 2026, 02:56 AM UTC
Service is up and running. We are monitoring the service.
- resolved Feb 06, 2026, 02:59 AM UTC
The incident is resolved and the service is functioning.
Major February 4, 2026 Maintenance Notice – Canada Region 3h 2m REST API, Network Management Portal, Main Dashboard
Started Feb 04, 2026, 04:38 PM UTC· resolved Feb 04, 2026, 07:41 PM UTC
- investigating Feb 04, 2026, 04:38 PM UTC
We are currently experiencing issues impacting services related to the Canada (.ca) domain/region. Our team is actively monitoring the situation and working with relevant providers to resolve it. Thank you for your patience.
- resolved Feb 04, 2026, 07:41 PM UTC
This incident has been resolved.
Major February 2, 2026 USA: Network Managment Portal: service is facing Partial Outage. 9m Network Managment Portal
Started Feb 02, 2026, 06:30 PM UTC· resolved Feb 02, 2026, 06:39 PM UTC
- investigating Feb 02, 2026, 06:30 PM UTC
We have encountered some issues in ourNetwork Managment Portal services. We are investigating it. Identifier: Domain: usa, 0a81922a
- resolved Feb 02, 2026, 06:39 PM UTC
The incident reported for Network Managment Portal service is resolved, and the service is operational now.
Major January 30, 2026 USA: Network Managment Portal: Extender Portal service is facing Partial Outage. 4m Network Managment Portal
Started Jan 30, 2026, 03:04 AM UTC· resolved Jan 30, 2026, 03:09 AM UTC
- investigating Jan 30, 2026, 03:04 AM UTC
We have encountered some issues in ourExtender Portal services. We are investigating it. Identifier: Domain: usa, 0a81922a
- resolved Jan 30, 2026, 03:09 AM UTC
The incident reported for Network Managment Portal service is resolved, and the service is operational now.
Minor December 11, 2025 Europe Domain FortiEdge Cloud is currently experiencing intermittent slowness 3h 54m REST API, Network Management Portal, Main Dashboard
Started Dec 11, 2025, 12:06 PM UTC· resolved Dec 11, 2025, 04:00 PM UTC
- investigating Dec 11, 2025, 12:06 PM UTC
We are currently investigating this issue.
- resolved Dec 11, 2025, 04:00 PM UTC
This incident has been resolved.
Minor December 8, 2025 AP Service Restarts in CA Domain 5h 36m REST API, Network Management Portal, Main Dashboard
Started Dec 08, 2025, 11:59 AM UTC· resolved Dec 08, 2025, 05:36 PM UTC
- investigating Dec 08, 2025, 11:59 AM UTC
We are currently observing intermittent service degradation in the few nodes of CA domain due to recurring sporadic AP service restarts. This behavior may lead to: Occasional connectivity disruptions Reduced system responsiveness Access points briefly disconnecting and reconnecting to the cloud Please note that wireless network service will remain uninterrupted during the AP reconnection period, and no user impact is expected from the reconnection itself. There is no impact on Switches and Extenders. Our team is actively investigating the root cause. Thank you for your patience and understanding.
- monitoring Dec 08, 2025, 01:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 08, 2025, 05:36 PM UTC
This incident has been resolved.
Minor November 26, 2025 Performance degradation in Canada domain 5d 2h REST API, Network Management Portal, Main Dashboard
Started Nov 26, 2025, 04:28 PM UTC· resolved Dec 01, 2025, 06:29 PM UTC
- investigating Nov 26, 2025, 04:28 PM UTC
We are currently experiencing performance degradation affecting services in the Canada domain. During this period, customers in the Canada region may experience: Slow response times Intermittent connectivity
- monitoring Nov 26, 2025, 04:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 01, 2025, 06:29 PM UTC
This incident has been resolved.