Fortiedge incident

AP Service Outage in CANADA Domains

Major Resolved View vendor source →

Fortiedge experienced a major incident on September 10, 2025 affecting REST API and Network Management Portal and 1 more component, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 03:04 PM UTC
Resolved
Sep 10, 2025, 05:35 PM UTC
Duration
2h 30m
Detected by Pingoru
Sep 10, 2025, 03:04 PM UTC

Affected components

REST APINetwork Management PortalMain Dashboard

Update timeline

  1. investigating Sep 10, 2025, 03:04 PM UTC

    AP service in the CANADA domain is currently experiencing an outage. Wi-Fi connectivity remains unaffected, but network management functions will be temporarily unavailable.

  2. monitoring Sep 10, 2025, 04:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 10, 2025, 05:35 PM UTC

    This incident has been resolved.