Forsta incident

Service Degradation – Kingdom of Saudi Arabia (KSA) Site

Ongoing since 10:34 PM UTC, affecting CAWI and Reportal designers and 1 more.

investigating Oct 29, 2026, 10:34 PM UTC

We are currently investigating reports of connectivity and performance issues affecting our services in the Kingdom of Saudi Arabia (KSA) region. Users routed through our KSA site may experience elevated latency, intermittent timeouts, or difficulty accessing certain features. Our engineering and network operations teams are actively engaged and working to identify the root cause. We apologize for any disruption this may cause to your operations. We will provide another update within the 3 hours or as soon as more information becomes available.

Started
Oct 29, 2026, 10:34 PM UTC
Resolved
Ongoing
Duration
● 7m
Detected by Pingoru
Oct 29, 2026, 10:34 PM UTC

Affected components

CAWIReportal designersStudio designersTask systemSurvey designer

Update timeline

  1. investigating Oct 29, 2026, 10:34 PM UTC

    We are currently investigating reports of connectivity and performance issues affecting our services in the Kingdom of Saudi Arabia (KSA) region. Users routed through our KSA site may experience elevated latency, intermittent timeouts, or difficulty accessing certain features. Our engineering and network operations teams are actively engaged and working to identify the root cause. We apologize for any disruption this may cause to your operations. We will provide another update within the 3 hours or as soon as more information becomes available.

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