Is Forsta down?

Last checked 12m ago
Current status
Forsta has degraded performance

Active incident: Forsta Plus: We are currently investigating an issue with s…

Official status page: https://status.hxplatform.com · Polled every 5 minutes · 193 components tracked

Forsta is reporting degraded performance right now (last checked 12m ago). Services are up but slower or partially failing.

Real-time Forsta status, recent outages, and incident history — pulled directly from Forsta's official status page at https://status.hxplatform.com every 5 minutes. Pingoru tracks 193 Forsta services and has captured 18 incidents in the last 90 days (98.65% uptime). Get email, Slack, Discord, or webhook alerts the moment Forsta reports a new incident — free for 5 monitors, no credit card.

Users who monitor Forsta also follow these Analytics services: New Relic Grafana Fivetran Segment Amplitude Mixpanel Hudl Qualtrics Hotjar Branch View all 6,000+ providers
Forsta uptime 98.65% uptime · past 90 days
Mon Wed Fri
MarAprMayJun
Less More

Active incident 1

  1. Ongoing ● 3d 8h
    Started Jun 10, 2026, 10:38 AM UTC
    CAPICATICAWIReportal viewersStudio viewersReportal designersStudio designersTask systemSurvey designerText analytics
    Timeline · 4 updates
    • investigating · Jun 10, 2026, 10:38 AM UTC

      We are currently investigating stability and performance issues affecting our Euro SaaS environment. Customers may experience slowness, intermittent errors, or degraded availability across multiple areas of the platform, including survey respondent access, professional user actions, and CATI operations. Our teams are actively working to identify the root cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.

    • identified · Jun 10, 2026, 12:37 PM UTC

      A fix is currently being implemented, and site stability has already improved for many users. We continue to monitor the environment closely and are actively working to fully resolve the remaining issues. Some customers may still experience intermittent slowness or degraded performance. We will provide another update as more information becomes available.

    • identified · Jun 11, 2026, 07:49 AM UTC

      Overnight, we implemented additional infrastructure changes to further improve stability across the Euro SaaS environment. Platform performance and stability have continued to improve, and current indicators show a positive trend. We are continuing to closely monitor the environment to ensure services remain stable and to address any remaining issues. We will provide further updates as needed.

    • identified · Jun 12, 2026, 07:23 PM UTC

      The Euro SaaS environment is continuing to perform well following the infrastructure changes implemented recently. We are seeing stable performance across affected services and have not observed any significant issues since the changes were made. While conditions look good, we will continue to closely monitor the environment to ensure stability is maintained and to quickly address any unexpected issues. We will provide further updates if there are any changes to the situation.

    Latest: The Euro SaaS environment is continuing to perform well following the infrastructure changes implemented recently. We are seeing stable performance across affected services and hav…

Recent outages & incidents

Past 90 days
  1. Resolved 19h 6m
    Started Jun 07, 2026, 02:09 PM UTC · Resolved Jun 08, 2026, 09:15 AM UTC
    Task system
    Timeline · 3 updates
    • identified · Jun 07, 2026, 02:09 PM UTC

      Team is investigating BitStream file generation, our operations team are working on the issue and will provide an update once ready. Whilst this is under investigation the following tasks are temporarily paused: Bitstream Generator Rule executor Rule set executor Sample upload Sampling tasks (12 tasks)

    • monitoring · Jun 08, 2026, 08:15 AM UTC

      The issue with BitStream file generation has been successfully resolved. All affected services are now fully operational. We are monitoring the systems closely to ensure ongoing stability. Thank you for your patience and understanding while we resolved this matter.

    • resolved · Jun 08, 2026, 09:15 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 3h 5m
    Started Jun 02, 2026, 04:53 PM UTC · Resolved Jun 02, 2026, 07:59 PM UTC
    Foundations
    Timeline · 3 updates
    • investigating · Jun 02, 2026, 04:53 PM UTC

      Some end users are experiencing errors when accessing Action Plans on the PG HX site. We are currently investigating.

    • monitoring · Jun 02, 2026, 06:13 PM UTC

      We have rolled back our changes. This seems to have fixed the issue. We are currently monitoring.

    • resolved · Jun 02, 2026, 07:59 PM UTC

      This issue has been resolved.

    Latest: This issue has been resolved.

  3. Resolved 1d 22h
    Started Jun 02, 2026, 12:05 PM UTC · Resolved Jun 04, 2026, 10:20 AM UTC
    Reportal viewersStudio viewersStudio designersSurvey designer
    Timeline · 3 updates
    • investigating · Jun 02, 2026, 12:05 PM UTC

      We are experiencing sitewide instability due to platform networking issues. We are working with our infrastructure partners Edarat and Microsoft to resolve this as soon as possible.

    • monitoring · Jun 02, 2026, 06:51 PM UTC

      Edarat worked with Microsoft to improve the stability of the infrastructure, we now monitoring the stabitility of the application.

    • resolved · Jun 04, 2026, 10:20 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 3d 17h
    Started Jun 02, 2026, 12:14 AM UTC · Resolved Jun 05, 2026, 05:35 PM UTC
    Reportal viewersStudio viewersReportal designersStudio designersTask system
    Timeline · 4 updates
    • investigating · Jun 02, 2026, 12:14 AM UTC

      Product Family: Forsta Plus Affected Environment: Forsta Plus AUS Affected Components: Task System Studio Viewers Reportal Designers Reportal Viewers Description: Over the past week, during Australian business hours, customers accessing aus.hxplatform.com have experienced service degradation. This issue is impacting most clients and has resulted in critical system behavior, including Studio reports not loading and significant slowness and errors when accessing Reportal. Current Status: Forsta Support and Cloud Operations teams are actively investigating this issue. Senior members of the Cloud Operations team are engaged and meeting today with additional resources to further analyze the problem and implement corrective actions. Next Update: We will provide another update once further progress has been made or resolution steps are confirmed. We appreciate your patience and understanding while we work to restore full-service performance.

    • monitoring · Jun 02, 2026, 11:30 PM UTC

      Current Status: Monitoring The Forsta Cloud Operations has implemented several changes to improve system stability and performance in the AUS Cloud environment. These actions have been completed and the environment is now being closely monitored. Actions taken include: Adjustments to recent platform changes to stabilize performance Increased capacity on key database resources Cleanup of system storage to optimize performance What this means: We are seeing initial signs of improvement, and the system is currently stable. Our teams are continuing to monitor closely to ensure performance remains consistent during Australian business hours. Next Update: We will provide further updates as we continue monitoring or if any additional actions are required.

    • monitoring · Jun 03, 2026, 02:02 AM UTC

      The Forsta Cloud Operations has implemented additional performance improvements, including adding additional server memory in the AUS environment. The system is currently stable and under close monitoring.

    • resolved · Jun 05, 2026, 05:35 PM UTC

      This issue has been resolved.

    Latest: This issue has been resolved.

  5. Resolved 22m
    Started May 22, 2026, 08:43 AM UTC · Resolved May 22, 2026, 09:06 AM UTC
    Studio viewersStudio viewersStudio viewersStudio viewersStudio viewersStudio viewersStudio viewersStudio viewersStudio viewersStudio designers
    Timeline · 3 updates
    • identified · May 22, 2026, 08:43 AM UTC

      The issue has been identified and a fix is being implemented.

    • identified · May 22, 2026, 09:05 AM UTC

      We are continuing to work on a fix for this issue.

    • resolved · May 22, 2026, 09:06 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Forsta outage history

12 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Forsta outage history →

Or sign up free to get alerts when Forsta breaks · 10 free monitors · No credit card

Outage history

Past 90 days · 17 incidents View full outage history →