Formstack incident

Formstack Sign: API Returning Wrong Date Format

Minor Resolved View vendor source →

Formstack experienced a minor incident on April 29, 2026, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 03:05 PM UTC
Resolved
Apr 29, 2026, 05:39 PM UTC
Duration
2h 33m
Detected by Pingoru
Apr 29, 2026, 03:05 PM UTC

Update timeline

  1. investigating Apr 29, 2026, 03:05 PM UTC

    We are currently investigating an issue where the Formstack Sign API may not reflect updated document statuses after the signing process is completed. Signing workflows are completing successfully, but some integrations may not receive the correct status updates. Our team is actively working to identify and resolve the issue.

  2. identified Apr 29, 2026, 03:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 29, 2026, 03:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 29, 2026, 05:39 PM UTC

    This incident has been resolved.