Formstack experienced a critical incident on August 14, 2026, lasting 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 14, 2026, 08:17 PM UTC
We are currently experiencing an outage affecting Formstack Forms. The application is unavailable and returning 504 errors. Our team is actively investigating the issue and working to restore service. We will provide updates as more information becomes available.
- monitoring Aug 14, 2026, 08:31 PM UTC
As of 4:26pm EST Formstack Forms is available, and form submissions through the web interface are now processing as expected. Our team is continuing to monitor the service to ensure stability.
- resolved Aug 14, 2026, 08:37 PM UTC
This incident has been resolved. Formstack Forms is available and operating as expected. From 4:03 PM to 4:26 PM EST, the Formstack Forms application was unavailable and returned 504 errors. During this time, form submissions through the web interface were also unavailable. API submissions remained operational throughout the incident. Our team monitored the service following recovery and has confirmed that functionality has been restored.