Formstack incident

Formstack Forms: Confirmation Email Delivery Issues

Minor Resolved View vendor source →

Formstack experienced a minor incident on August 17, 2026, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2026, 11:57 AM UTC
Resolved
Aug 17, 2026, 01:04 PM UTC
Duration
1h 7m
Detected by Pingoru
Aug 17, 2026, 11:57 AM UTC

Update timeline

  1. investigating Aug 17, 2026, 11:57 AM UTC

    We are currently investigating an issue where some customers may receive unexpected account deactivation notifications related to bounced confirmation emails. Our team is actively working to identify the cause. We will provide additional updates as more information becomes available.

  2. monitoring Aug 17, 2026, 12:21 PM UTC

    The issue affecting confirmation email delivery to Microsoft-hosted email addresses has been resolved. Confirmation emails should now be delivered as expected moving forward. We will continue to monitor for any additional issues.

  3. resolved Aug 17, 2026, 01:04 PM UTC

    This issue has been resolved. Confirmation emails to Microsoft-hosted email addresses are now being delivered as expected.