Form3 experienced a minor incident on February 16, 2024 affecting Form3 - Reports, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Form3 - Reports
Update timeline
- investigating Feb 16, 2024, 02:49 PM UTC
Form3 are investigating a performance degradation to the Report API service. Investigations are ongoing and an update will be provided as soon as more information becomes available.
- monitoring Feb 16, 2024, 02:55 PM UTC
A fix has been implemented and we are in a period of monitoring. Impacted customers should now see that normal processing has resumed on the Report API service. We will provide an update on resolution in due course.
- resolved Feb 16, 2024, 03:44 PM UTC
Following further analysis we can confirm there was no impact to the Report API Service. We apologise for any inconvenience.