Forcepoint incident
RBI Services Un-available - Sydney Region
Affected components
Update timeline
- investigating Apr 28, 2026, 01:44 PM UTC
Customer Impact: Some of our RBI customers in Sydney region may have experienced a brief loss of connectivity while traffic automatically failed over to an alternate region. Description: We are currently experiencing un-availability of RBI service in Sydney (ap-southeast-2) region. Our automated load balancing system has re-routed traffic to an alternate region while we investigate the problem. Next update time: 14:30 UTC
- monitoring Apr 28, 2026, 01:55 PM UTC
Customer Impact: Some of our RBI customers in Sydney region may have experienced a brief loss of connectivity while traffic automatically failed over to an alternate region. Description: A fix has been implemented and services have recovered. We have started the process of re-introducing traffic back to Sydney.
- resolved Apr 28, 2026, 02:14 PM UTC
This incident has been resolved.
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