Forcepoint experienced a critical incident on March 26, 2026 affecting Cloud Web Security Portal, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 26, 2026, 11:27 AM UTC
Customer Impact: The Cloud Security Portal and related services are currently unavailable. Description: We are currently experiencing a degraded service affecting access to the Cloud Security Portal. Our team is actively investigating the issue and will provide update as soon as possible. Next update time: 11:30 UTC
- monitoring Mar 26, 2026, 11:42 AM UTC
Customer Impact: The Cloud Security Portal and related services are currently unavailable. Current Status & Next Steps: We have implemented the necessary remediation to restore the health of the Cloud Security Portal. It is now accessible, and all services are operating normally. We are currently monitoring our environment for stability, and will provide a final update once we have confirmation on the same.
- resolved Mar 26, 2026, 12:20 PM UTC
This incident has been resolved.