Fonix experienced a notice incident on November 5, 2024 affecting Three-IE and Tesco-IE, lasting 12h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 05, 2024, 02:51 AM UTC
Dear Customer Please be advised that Three IE are currently experiencing a loss of connectivity on their network since 01:20 impacting MO and MT traffic on Three IE and Tesco IE. The issue has been raised into Three IE who are currently investigating. We will let you know as soon as we have further information. Kind regards, Fonix Operations Team
- monitoring Nov 05, 2024, 08:42 AM UTC
Dear Customer Please be advised the connectivity issue impacting MO and MT traffic on Three IE and Tesco IE appears to have been resolved. We will continue to monitor and update you with any further information. Kind regards, Fonix Operations Team
- resolved Nov 05, 2024, 03:01 PM UTC
This incident has been resolved.