Fonix incident

Intermittent Premium SMS Issue: Eir

Notice Resolved View vendor source →

Fonix experienced a notice incident on November 12, 2024 affecting Ireland and eir-IE, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2024, 12:01 PM UTC
Resolved
Nov 12, 2024, 01:22 PM UTC
Duration
1h 20m
Detected by Pingoru
Nov 12, 2024, 12:01 PM UTC

Affected components

Irelandeir-IE

Update timeline

  1. investigating Nov 12, 2024, 12:01 PM UTC

    Dear Customer, Please be advised that Eir is currently experiencing intermittent issues that are impacting its Premium SMS platform. We have raised it to them and they are investigating. We will update you as soon as we have any further information. Kind regards, Fonix Operations Team

  2. resolved Nov 12, 2024, 01:22 PM UTC

    Dear Customer Please be advised Eir has confirmed the intermittent issue impacting their Premium SMS platform was resolved at 12.30pm. Please do not hesitate to contact us if you have any questions. Kind regards Fonix Operations Team