Fonix experienced a notice incident on November 26, 2024 affecting eir-IE, lasting 5h 40m. The incident has been resolved; the full update timeline is below.
Affected components
eir-IE
Update timeline
- identified Nov 26, 2024, 10:48 AM UTC
Dear Customer, Please be advised that Eir is currently experiencing a complete outage impacting its Premium SMS platform. We have raised it to them and they are investigating. We will update you as soon as we have any further information. Kind regards, Fonix Operations Team
- resolved Nov 26, 2024, 04:29 PM UTC
Dear Customer Please be advised the issue impacting the Eir Premium SMS platform was resolved at approximately 12.15pm. Please do not hesitate to contact us if you have any questions. Kind regards Fonix Operations Team