Fonix experienced a notice incident on January 13, 2025 affecting O2-UK, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Affected components
O2-UK
Update timeline
- identified Jan 13, 2025, 01:02 PM UTC
Dear Customer Please be advised O2 is currently experiencing delays processing Bulk and Premium SMS messages. We have raised it with them and they are investigating. We will update you as soon as we have any further information. Kind regards Fonix Operations Team
- resolved Jan 13, 2025, 02:49 PM UTC
Dear Customer Please be advised O2 has confirmed the issue impacting Bulk and Premium SMS messages was resolved at approximately 2pm. Please do not hesitate to contact us if you have any questions. Kind regards Fonix Operations Team