Fonix experienced a notice incident on April 2, 2026 affecting Premium SMS Gateway and Sky Mobile UK, lasting 1d 9h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 02, 2026, 08:44 AM UTC
Dear Customer Please be advised that Sky are currently experiencing issues on their network impacting Premium MT traffic. The issue has been raised into Sky who are currently investigating. We will let you know as soon as we have further information. Kind regards Fonix Operations Team
- investigating Apr 03, 2026, 09:56 AM UTC
Dear Customer Please be advised Sky are still experiencing issues on their network impacting Premium MT traffic. The issue is being being investigated as a high priority. We will let you know as soon as we have further information. Kind regards Fonix Operations Team
- resolved Apr 03, 2026, 05:45 PM UTC
Dear Customer Please be advised Sky has confirmed the issue impacting Premium MT traffic has now been resolved. Please do not hesitate to contact us if you need further information. Kind regards Fonix Operations Team