Fonix experienced a notice incident on April 16, 2026 affecting Premium SMS Gateway, lasting 7h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Premium SMS Gateway
Update timeline
- identified Apr 16, 2026, 11:00 PM UTC
Dear Customer Please be advised that O2 are currently experiencing issues on their network since 23:10 impacting Premium MT traffic. The issue has been raised into O2 who are currently investigating. We will let you know as soon as we have further information. Kind regards Fonix Operations Team
- resolved Apr 17, 2026, 06:41 AM UTC
Dear Customer Please be advised the issue impacting O2 Premium SMS appears to have been resolved at approximately 2.30am. Please do not hesitate to contact us if you have any questions. Kind regards Fonix Operations Team