Resolved after 2 hours 12 minutes, affecting Application, on October 20, 2025.
All login issues caused by the outage at our service provider have now been resolved. All services are back to normal. Thank you for your patience.
Affected components
Application
Update timeline
- identified Oct 20, 2025, 08:58 PM UTC
Users who log into Flow Capture with Autodesk ID are currently having intermittent issues logging in due to ongoing issues with the AWS Systems. Non-Autodesk ID users are not impacted and can login as normal.
- resolved Oct 20, 2025, 11:10 PM UTC
All login issues caused by the outage at our service provider have now been resolved. All services are back to normal. Thank you for your patience.
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