Flow Capture experienced a minor incident on October 20, 2025 affecting Application, lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Application
Update timeline
- identified Oct 20, 2025, 08:58 PM UTC
Users who log into Flow Capture with Autodesk ID are currently having intermittent issues logging in due to ongoing issues with the AWS Systems. Non-Autodesk ID users are not impacted and can login as normal.
- resolved Oct 20, 2025, 11:10 PM UTC
All login issues caused by the outage at our service provider have now been resolved. All services are back to normal. Thank you for your patience.