Flexera incident

Flexera One – NAM – Intermittent Service Degradation

Minor Ongoing View vendor source →

Flexera is currently experiencing a minor incident affecting Snow Atlas - America and Snow Atlas API - America and 1 more component, which began 5h ago. The vendor's full update timeline is below.

Started
May 08, 2026, 10:44 PM UTC
Resolved
Ongoing
Duration
● 4h 56m
Detected by Pingoru
May 08, 2026, 10:44 PM UTC

Affected components

Snow Atlas - AmericaSnow Atlas API - AmericaCloud Cost Optimization - US

Update timeline

  1. investigating May 08, 2026, 10:44 PM UTC

    Incident Description: We are investigating a service degradation affecting Flexera One customers in the NAM region. Customers may experience intermittent errors, delayed page loading, or pages remaining in a loading state when accessing certain areas of the application, including Cloud Cost Optimization functionality and Administration > Shared Settings. Some Cloud Cost Optimization customers may also experience delays in cost data processing. Priority: P2 Restoration Activity: Our technical teams are actively investigating and validating the affected areas. We are also monitoring upstream service provider disruptions that may be contributing to the issue. We will continue to monitor service behavior and work toward restoration. We will provide another update as soon as additional information is available.