Flexera incident
Snow Atlas - Australia - Few SAM core pages are not loading
Flexera is currently experiencing a major incident affecting Snow Atlas - Australia and Snow Atlas API - Australia, which began 2h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2026, 01:38 AM UTC
Incident Description: We are investigating an issue affecting a small subset of customers in the Australia production environment using Snow Atlas. Affected users may be unable to access certain Snow Atlas pages, including the Home page and SAM Core Overview page. Priority: P2 Restoration Activity: Technical teams have engaged and are actively investigating the issue. Current analysis confirms the impact is limited to a small subset of customers in the Australia region. We are closely monitoring the environment and will provide further updates as additional information becomes available.