Flexera incident

Spot- Service Degradation

Resolved after 1 hour 5 minutes, affecting Spot API, on November 12, 2026.

resolved Nov 12, 2026, 09:05 AM UTC

Following the rollback, we monitored the service for a period of time and did not observe any further errors. Service functionality has been restored and remains stable. This incident is now resolved.

Started
Nov 12, 2026, 07:59 AM UTC
Resolved
Nov 12, 2026, 09:05 AM UTC
Duration
1h 5m
Detected by Pingoru
Nov 12, 2026, 07:59 AM UTC

Affected components

Spot API

Update timeline

  1. monitoring Nov 12, 2026, 07:59 AM UTC

    Incident Description: We are investigating an issue affecting Spot Elastic Group functionality across all regions following a recent gateway change. Business Impact: Customers may experience errors or be unable to load data when using certain Elastic Group functionality. Restoration Activity: Our technical teams identified the recent gateway change as the source of the reported errors and initiated a rollback. Following the rollback, the reported errors are no longer being observed. We are continuing to monitor service behavior to confirm stability.

  2. resolved Nov 12, 2026, 09:05 AM UTC

    Following the rollback, we monitored the service for a period of time and did not observe any further errors. Service functionality has been restored and remains stable. This incident is now resolved.

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