Flexera incident
Flexera One - IT Asset Management - NAM - Performance and Access Issues
Ongoing since 05:08 PM UTC, affecting IT Asset Management - US Beacon Communication and IT Asset Management - US Inventory Upload and 1 more.
Incident Description: We have been investigating intermittent service availability issues affecting a subset of Flexera One IT Asset Management customers in the NAM region. The impact was limited to a subset of customers hosted in the affected NAM environment and did not affect all ITAM customers in the region. Business Impact: Affected customers may have experienced intermittent difficulty accessing ITAM, including pages failing to load or responding slowly. Restoration Activity: Our technical teams performed a database failover as part of the recovery activity. Following the failover, service-related alerts have cleared and service availability has recovered. We are continuing to monitor the environment and validate service stability before considering the incident resolved.
Affected components
Update timeline
- investigating Nov 11, 2026, 05:08 PM UTC
Incident Description: We have been investigating intermittent service availability issues affecting a subset of Flexera One IT Asset Management customers in the NAM region. The impact was limited to a subset of customers hosted in the affected NAM environment and did not affect all ITAM customers in the region. Business Impact: Affected customers may have experienced intermittent difficulty accessing ITAM, including pages failing to load or responding slowly. Restoration Activity: Our technical teams performed a database failover as part of the recovery activity. Following the failover, service-related alerts have cleared and service availability has recovered. We are continuing to monitor the environment and validate service stability before considering the incident resolved.
Your product runs on more than Flexera
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services