Flatfile incident

Service Degradation on Existing Workbooks

Minor Resolved View vendor source →

Flatfile experienced a minor incident on September 14, 2026 affecting Platform API and Spaces, lasting 7h 3m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2026, 03:35 PM UTC
Resolved
Sep 14, 2026, 10:38 PM UTC
Duration
7h 3m
Detected by Pingoru
Sep 14, 2026, 03:35 PM UTC

Affected components

Platform APISpaces

Update timeline

  1. investigating Sep 14, 2026, 03:35 PM UTC

    Existing workbooks are slow or degraded when restored from storage. We are investigating the root cause.

  2. monitoring Sep 14, 2026, 08:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 14, 2026, 10:38 PM UTC

    This incident has been resolved.