Flash Outage History
Flash is up right nowPingoru has recorded 52 incidents for Flash: 19 in the last 12 months and 7 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 15 of 744 (2%) |
| June 2026 | 1 | 23 of 720 (3%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 5 | 182 of 720 (25%) |
| October 2026 | 2 | 4 of 510 (1%) |
Incidents, newest first
Minor October 16, 2026 Parkonect Service Slowness 4h 14m Parkonect PARCS
Started Oct 16, 2026, 05:45 PM UTC· resolved Oct 16, 2026, 09:59 PM UTC
- investigating Oct 16, 2026, 05:45 PM UTC
We are aware of an issue that may cause slow responses for Parkonect equipment and are actively investigating.
- monitoring Oct 16, 2026, 07:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 16, 2026, 09:59 PM UTC
We identified and remedied an issue in our system's network, and systems have returned to normal operation.
Notice October 12, 2026 Transax Payment Processor Degradation –
Started Oct 12, 2026, 04:00 PM UTC· resolved Oct 12, 2026, 04:00 PM UTC
- resolved Oct 15, 2026, 07:42 PM UTC
Between 11:12 AM Central Time and 12:57 PM Central Time there was an issue with the health check for Transax. This caused Parkonect Edge devices to switch to Offline Mode during this period. The issue was resolved when the payment processor corrected the error and devices transitioned back to Online operation.
Minor September 28, 2026 Potential service degradation 18h 6m FlashValet, FlashPARCS
Started Sep 28, 2026, 09:16 PM UTC· resolved Sep 29, 2026, 03:22 PM UTC
- investigating Sep 28, 2026, 09:16 PM UTC
Our team is currently investigating issues that may be impacting system performance. We are seeing elevated response times for valet and PARCS products.
- monitoring Sep 28, 2026, 10:06 PM UTC
We have implemented a fix and are seeing satisfactory system performance for the last 30 minutes. We will continue to monitor.
- resolved Sep 29, 2026, 03:22 PM UTC
We are satisfied with system response times during the overnight monitoring period. This incident has been resolved.
Minor September 19, 2026 Flash service degradation update 5d 10h FlashValet, FlashPARCS
Started Sep 19, 2026, 04:30 AM UTC· resolved Sep 24, 2026, 03:19 PM UTC
- identified Sep 19, 2026, 04:30 AM UTC
Our team has identified issues that are affecting system performance and are currently working to resolve. During this time your system may be operating in a Flash offline revenue protection mode.
- monitoring Sep 19, 2026, 12:00 PM UTC
All locations are now back online and we are continuing to monitor system performance.
- resolved Sep 24, 2026, 03:19 PM UTC
After extensive monitoring and multiple days of satisfactory system performance, this is incident is resolved.
Minor September 18, 2026 Flash Reporting Delays 2d 23h Reporting
Started Sep 18, 2026, 02:58 PM UTC· resolved Sep 21, 2026, 02:26 PM UTC
- identified Sep 18, 2026, 02:58 PM UTC
Our team has observed delays in Flash Admin Portal scheduled and ad-hoc generated reports. We have identified the issue and are implementing a fix.
- monitoring Sep 19, 2026, 12:01 PM UTC
Reports are continuing to process, and we will continue to monitor reporting backlog queue processing.
- resolved Sep 21, 2026, 02:26 PM UTC
We have observed that reporting processing and queues have returned to normal. This incident has been resolved.
Minor September 2, 2026 USAePay gateway disruptions 2h 53m FlashValet, FlashPARCS
Started Sep 02, 2026, 03:52 PM UTC· resolved Sep 02, 2026, 06:45 PM UTC
- investigating Sep 02, 2026, 03:52 PM UTC
The Flash team has been made aware of issues affecting payment processing through the USAePay gateway. They have identified the source of the issue and are working to resolve. If any transactions fail to process please instruct customers to re-attempt. We will continue to provide updates as they become available. For real-time updates please subscribe at https://status.usaepay.com/.
- identified Sep 02, 2026, 03:52 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 02, 2026, 04:33 PM UTC
USAePay has indicated that they have stabilized the performance and are continuing to monitor. "Our upstream provider has identified the issue and is working on solution. We have mitigated traffic to stabilize the issue and are monitoring for stability."
- monitoring Sep 02, 2026, 04:33 PM UTC
USAePay has migrated traffic to stabilize the issue. We are monitoring to make sure the issues have been resolved.
- monitoring Sep 02, 2026, 05:13 PM UTC
We are continuing to monitor the incident for any further updates
- resolved Sep 02, 2026, 06:45 PM UTC
This incident has been resolved.
Notice June 4, 2026 Reports slow to generate 23h 26m FlashValet, FlashPARCS
Started Jun 04, 2026, 03:56 PM UTC· resolved Jun 05, 2026, 03:22 PM UTC
- investigating Jun 04, 2026, 03:56 PM UTC
The team is aware of long processing times for some reports for Flash PARCs and Valet and is actively investigating.
- investigating Jun 04, 2026, 04:59 PM UTC
We are continuing to investigate this issue.
- investigating Jun 04, 2026, 05:58 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 04, 2026, 07:12 PM UTC
Our team has corrected the issue with reporting and will continue to monitor.
- resolved Jun 05, 2026, 03:22 PM UTC
This incident has been resolved.
Major May 19, 2026 FLASH Degraded Performance 14h 50m FlashValet
Started May 19, 2026, 10:18 PM UTC· resolved May 20, 2026, 01:09 PM UTC
- identified May 19, 2026, 10:18 PM UTC
Flash Valet was experiencing degraded performance. We have identified the root cause of the degraded performance within FLASH Valet and are implementing a fix.
- monitoring May 19, 2026, 10:59 PM UTC
We have implemented the fix and are currently monitoring the system to ensure stability and will provide a final update once the issue is considered fully resolved.
- monitoring May 20, 2026, 01:31 AM UTC
We have identified a fix and are in the process of implementing it. Most sites should be fully operational at this time, but any sites that are still experiencing performance issues will begin seeing improvements shortly.
- monitoring May 20, 2026, 01:47 AM UTC
We have completed rolling out the fix and all impacted kiosks should be back to fully operational. We will continue to monitor fleet-wide performance to ensure that no further issues surface.
- resolved May 20, 2026, 01:09 PM UTC
This incident has been resolved.
Major January 23, 2026 Service Degradation for FlashParcs & FlashValet 3h 12m FlashValet, FlashPARCS
Started Jan 23, 2026, 06:11 PM UTC· resolved Jan 23, 2026, 09:23 PM UTC
- investigating Jan 23, 2026, 06:11 PM UTC
Our team is currently investigating potential issues affecting FlashParcs and Flash Valet. We will update the status when the issue has been identified.
- investigating Jan 23, 2026, 07:11 PM UTC
We are continuing to investigate this issue.
- identified Jan 23, 2026, 07:25 PM UTC
We are currently operating in offline mode and are in the process of gradually restoring full system functionality. Earlier today, a maintenance command intended for a limited number of kiosks was inadvertently applied across the broader organization. The surge in activity, resulted in failed requests and degraded system performance. To stabilize the environment, kiosks switched into hybrid mode. The system is now stabilizing and we are carefully bringing services back online in a controlled manner. If you have any immediate operational concerns, please contact our Support team
- identified Jan 23, 2026, 07:40 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 23, 2026, 08:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 23, 2026, 09:23 PM UTC
This incident has been resolved.
Minor January 9, 2026 Service Degradation 1h 54m FlashValet, FlashPARCS
Started Jan 09, 2026, 12:49 AM UTC· resolved Jan 09, 2026, 02:43 AM UTC
- investigating Jan 09, 2026, 12:49 AM UTC
We are aware of an issue impacting Flash PARCS and Flash Valet sites. The team is currently investigating.
- monitoring Jan 09, 2026, 01:21 AM UTC
System performance is stabilizing. We will continue to monitor and provide updates as the situation develops.
- resolved Jan 09, 2026, 02:43 AM UTC
This incident has been resolved.
Minor January 5, 2026 Validation Portal Intermittent Availability 23h 14m Validation Portal
Started Jan 05, 2026, 06:44 PM UTC· resolved Jan 06, 2026, 05:58 PM UTC
- investigating Jan 05, 2026, 06:44 PM UTC
We are currently experiencing intermittent outages on the Validation Portal. Our engineering team is investigating and working to restore full service. We will provide updates as more information becomes available.
- identified Jan 05, 2026, 09:51 PM UTC
A resolution has been identified, and an update incorporating this fix is scheduled for rollout later this evening. We anticipate that some intermittent latency may persist within the validation portal until the update is deployed. We appreciate your patience as we work to restore all systems to full operational status.
- monitoring Jan 05, 2026, 11:40 PM UTC
We have released the fix needed to bring the service levels back to normal. We are currently monitoring to ensure stability. Thanks for your patience.
- resolved Jan 06, 2026, 05:58 PM UTC
This incident has been resolved. All systems are now operating normally. Thank you for your patience and understanding.
Notice December 23, 2025 Parkonect Portal Degradation 15h 48m Parkonect PARCS
Started Dec 23, 2025, 12:01 AM UTC· resolved Dec 23, 2025, 03:49 PM UTC
- monitoring Dec 23, 2025, 12:01 AM UTC
We have identified and resolved a performance degradation within the Parkonect portal. The system is back to normal as of 5:40pm CST. We will continue to monitor and update this page as new information is available.
- resolved Dec 23, 2025, 03:49 PM UTC
This incident has been resolved. All systems are now operating normally. Thank you for your patience and understanding.
Minor December 3, 2025 Possible anti-passback protections issue 21h 27m FlashPARCS
Started Dec 03, 2025, 01:18 AM UTC· resolved Dec 03, 2025, 10:45 PM UTC
- investigating Dec 03, 2025, 01:18 AM UTC
We are currently investigating an issue with anti-passback protections that may be impacting some locations. We will provide updates as soon as more information becomes available. We appreciate your patience as we continue our investigation.
- investigating Dec 03, 2025, 01:20 AM UTC
We are continuing to investigate this issue.
- investigating Dec 03, 2025, 01:23 AM UTC
We are continuing to investigate this issue.
- investigating Dec 03, 2025, 01:45 AM UTC
We are continuing to investigate this issue.
- identified Dec 03, 2025, 03:12 AM UTC
Our engineers have identified that at some FlashPARCS locations, a subset of monthly and contract parkers may be experiencing anti-passback violations. These locations may also see inaccurate capacity counts. We have already initiated the remediation process, which is running overnight, and we expect all affected locations to be fully resolved before the morning rush (Eastern Time). Important: Please do not set your location to “neutral” mode for monthly or contract parkers. Your revenue has not been impacted — all payment processing and revenue flows remain fully operational. Thank you for your patience and understanding while we work to resolve this issue.
- monitoring Dec 03, 2025, 01:11 PM UTC
As of 3:56 AM, all affected locations have been fully restored. Our team will continue to monitor system performance through the morning to ensure everything remains stable. Thank you for your patience while we resolved this issue
- resolved Dec 03, 2025, 10:45 PM UTC
Our team has addressed all identified issues, and all systems are currently operating as expected. We will continue to closely monitor performance to ensure stability moving forward. Thank you for your patience .
Minor November 25, 2025 Flash Vision Portal Partial Outage 1d 6h Flash Vision Portal
Started Nov 25, 2025, 04:38 PM UTC· resolved Nov 26, 2025, 11:21 PM UTC
- investigating Nov 25, 2025, 04:38 PM UTC
We are currently investigating an issue with the functionality of the Vision Portal. We will update the status when the issue has been identified.
- investigating Nov 25, 2025, 05:54 PM UTC
We are continuing to investigate this issue.
- identified Nov 25, 2025, 07:02 PM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 25, 2025, 08:05 PM UTC
We are continuing to work on a fix for this issue.
- identified Nov 25, 2025, 09:13 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 25, 2025, 09:40 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 26, 2025, 02:55 PM UTC
We are continuing to monitor for any further issues.
- identified Nov 26, 2025, 03:19 PM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 26, 2025, 05:58 PM UTC
We’ve identified the issue impacting the Flash Vision Portal. Our team is implementing a fix. We will continue to provide updates as progress is made.
- resolved Nov 26, 2025, 11:21 PM UTC
This incident has been resolved. All systems are now operating normally. Thank you for your patience and understanding.
Minor November 16, 2025 Automation Processing Delay 2h 41m FlashValet, FlashPARCS, Admin Portal
Started Nov 16, 2025, 04:02 PM UTC· resolved Nov 16, 2025, 06:44 PM UTC
- investigating Nov 16, 2025, 04:02 PM UTC
We are currently experiencing a delay affecting portions of our automation system. As a result, certain automated tasks—including scheduled reporting—may run behind schedule. We are also evaluating whether any garage auto-open/close workflows may be affected. At this time, we are monitoring this closely and will communicate promptly if we confirm operational impact. What We’re Doing: Our engineering team is actively investigating and working to restore full automation functionality. We will provide updates as new information becomes available. We appreciate your patience and will follow up as soon as we have more to share.
- resolved Nov 16, 2025, 06:44 PM UTC
Our team has corrected the issue and will continue to monitor to ensure that system performance is stable.
Major October 29, 2025 Intermittent Service Interruption within Enforcement Tools and FlashParcs Portal 6h 59m OmniPark
Started Oct 29, 2025, 04:50 PM UTC· resolved Oct 29, 2025, 11:50 PM UTC
- investigating Oct 29, 2025, 04:50 PM UTC
Our team is investigating a potential issue with the functionality of our enforcement tools related to an ongoing Azure service outage. We will update the status when the issue has been identified.
- investigating Oct 29, 2025, 05:22 PM UTC
There appears to be a potential DNS issue with Azure as well that is beginning to impact other services. Along with the enforcement tools portal.flashos.com is also unavailable.
- monitoring Oct 29, 2025, 10:32 PM UTC
Azure DNS issues are resolving and all our services are back up and stable. We will continue to monitor.
- resolved Oct 29, 2025, 11:50 PM UTC
This incident has been resolved and all systems remain stable.
Minor October 27, 2025 Flash validation portal performance degradation 4h 8m Validation Portal
Started Oct 27, 2025, 03:49 PM UTC· resolved Oct 27, 2025, 07:57 PM UTC
- investigating Oct 27, 2025, 03:49 PM UTC
Our team is currently investigating performance issues with the Flash Validation portal. During this time access to the Flash validation portal may be delayed or interrupted.
- monitoring Oct 27, 2025, 04:57 PM UTC
A fix has been implemented and the team is actively monitoring our systems.
- resolved Oct 27, 2025, 07:57 PM UTC
This incident has been resolved and all systems remain stable.
Minor October 23, 2025 Validation Portal Degraded Performance 2h 38m Validation Portal, Flash Vision Portal
Started Oct 23, 2025, 07:35 PM UTC· resolved Oct 23, 2025, 10:14 PM UTC
- investigating Oct 23, 2025, 07:35 PM UTC
Our team is investigating a potential issue with the functionality of the Vision Portal. We will update the status when the issue has been identified.
- investigating Oct 23, 2025, 07:44 PM UTC
Correction: Our team is investigating a potential issue with the functionality of the Validation Portal. We will update the status when the issue has been identified.
- monitoring Oct 23, 2025, 08:27 PM UTC
Services have returned to normal levels. We will continue to monitor and update.
- resolved Oct 23, 2025, 10:14 PM UTC
The issue has been resolved as all services levels remain normal and stable.
Minor October 20, 2025 AWS Outage Impacting Services 7h 25m Parkonect PARCS
Started Oct 20, 2025, 04:01 PM UTC· resolved Oct 20, 2025, 11:27 PM UTC
- identified Oct 20, 2025, 04:01 PM UTC
We are monitoring potential service disruption due to an ongoing AWS outage. Our team is working with our service partners the resolve any issues.
- resolved Oct 20, 2025, 11:27 PM UTC
AWS has resolved their outage and all partner services levels have returned to normal. We will continue monitoring our partner services.
Minor October 9, 2025 Azure Service Degradation 5h 29m Parkonect PARCS
Started Oct 09, 2025, 06:48 PM UTC· resolved Oct 10, 2025, 12:18 AM UTC
- investigating Oct 09, 2025, 06:48 PM UTC
Our team is currently investigating issues that may be impacting system performance.
- monitoring Oct 09, 2025, 07:27 PM UTC
Services have returned to normal levels. We will continue to monitor and update.
- resolved Oct 10, 2025, 12:18 AM UTC
The issue has been resolved and all services levels have returned to normal.
Minor October 9, 2025 Vision Portal Degraded Performance 3h 24m Flash Vision Portal
Started Oct 09, 2025, 03:16 PM UTC· resolved Oct 09, 2025, 06:40 PM UTC
- identified Oct 09, 2025, 03:16 PM UTC
Our team has investigated and identified issues with the functionality of the Vision Portal and are working on a fix.
- monitoring Oct 09, 2025, 03:52 PM UTC
VIsion Portal has returned to normal services levels. We will continue to monitor and update.
- resolved Oct 09, 2025, 06:40 PM UTC
This incident has been resolved.
Minor May 5, 2025 Reporting Performance Issues 1d Reporting
Started May 05, 2025, 03:53 PM UTC· resolved May 06, 2025, 03:54 PM UTC
- investigating May 05, 2025, 03:53 PM UTC
Our team is currently investigating performance issues with reporting requests in the Flash Admin Portal. We are working with our service providers to investigate and resolve observed issues. During this time report processing may be delayed. There is no impact to onsite processing of transactions.
- resolved May 06, 2025, 03:54 PM UTC
We worked with our services provider to resolve reporting delays. All reporting processes should be working as expected at this time. We will continue to monitor for issues.
Minor February 25, 2025 Performance Degradation Admin Portal 37m FlashValet, FlashPARCS, Admin Portal
Started Feb 25, 2025, 07:20 PM UTC· resolved Feb 25, 2025, 07:57 PM UTC
- investigating Feb 25, 2025, 07:20 PM UTC
We are currently investigating performance issues with the Flash Admin Portal.
- resolved Feb 25, 2025, 07:57 PM UTC
Our team has identified the issue and will continue to monitor to ensure that system performance is stable.
Minor February 4, 2025 Credit Card Transaction Processing Delay - USAePay 37m FlashValet, FlashPARCS, FlashAR
Started Feb 04, 2025, 10:09 PM UTC· resolved Feb 04, 2025, 10:46 PM UTC
- identified Feb 04, 2025, 10:09 PM UTC
We have been informed by our payment processing partner that they are investigating an issue where customers are experiencing some delays or failures when trying to process transactions with FlashValet or FlashPARCS. FlashParking will monitor our payment processing partner for further updates. This issue only effects those merchants processing credit cards in the USAePay payment gateway. Further information can also be obtained at https://status.usaepay.com/
- identified Feb 04, 2025, 10:17 PM UTC
Our payment processing partner is reporting that merchant processing has been stable. We will continue to monitor the platform for further errors.
- resolved Feb 04, 2025, 10:46 PM UTC
Our payment processor has further narrowed the scope of impact to customers utilizing the TSYS merchant platform for their merchant services. They are no longer observing transaction processing errors and we will consider this incident resolved. Incident history from our payment processor can be found here: https://status.io/pages/incident/584315a9bb1263500e0004b6/67a28c93d403cb05d35f308c
Notice January 29, 2025 Possible Performance Degradation 46m FlashValet, FlashPARCS, Admin Portal, Advanced Customer Support Portal and 1 more
Started Jan 29, 2025, 10:50 PM UTC· resolved Jan 29, 2025, 11:37 PM UTC
- investigating Jan 29, 2025, 10:50 PM UTC
Customers may be seeing a performance degradation. We are currently investigating.
- investigating Jan 29, 2025, 11:21 PM UTC
We are continuing to investigate this issue.
- resolved Jan 29, 2025, 11:37 PM UTC
We've concluded our investigation. A brief issue with the admin portal triggered our alerting system. After investigation, there was a brief period where loading times were slower than normal. The admin portal is now responding normally. FlashPARCS and Valet were not affected.